Enter Wales in Style through the Cardiff (CWL) Airport
This is the magical gateway to Wales. It lies in the Southern part of the country. Airlines fly almost 55 direct routes to Europe and the UK. The economic development of Wales greatly relies on this airports’ success. Staff at the airport is kind and polite.
The history of this airport dates back to the early 1940s. A site between Vale and Cardiff was chosen for war activities. It later transformed into Rhoose airport. First commercial flights commenced in 1950. These initial flights were to Dublin, French and Irish cities. In the late sixties, the airport had attained the capacity of a thousand passengers annually. It later began to serve over 250,000 passengers yearly. Holidaymakers chartered most of the flights during the early stages of the airport construction. An extension of the runway took place in mid-1980. Many of these flights were towards the Mediterranean resorts and some parts of Canada.
As a commoner in this airport, Air Transat has several planes. The wide body Airbus A330 mostly operates through this airport. There are also Boeing B737 carriers. The airport has several Embraers with a 49-seat capacity. It has many Dash 8-300s with a carrying capacity of 50 each.
Due to effectiveness in operation, this airline has accumulated several awards since inception. Overall satisfaction of passengers leads in these awards. Some of the awads this airport has received include:
Ø Rated best overall in passenger satisfaction category in 2001. This is having in mind that the airport handles over 15 million customers annually.
Ø First position in handling more customers by IATA.
Ø Voted the best in effective marketing and strategic schemes to develop new routes in 2012.
Ø Awarded best airport for committing to business excellence.
Ø In 2003, it was recognized for excellence by IATA
Ø In 2004, it was awarded Commissions Green light European Award. This award allows the airport to expand on need basis.
Routes and Destination
Flights through this airport go to over 50 destinations worldwide. Chartered flights are available to Barbados. UK airlines to holiday destinations stop over for refuelling. Zoom, Raynair and KLM uses the new terminal at the airport. Various airlines use this airport for connection services. They include Air Malta, BH Air and many more.
Why use this airport?
Cardiff Airport values its customers. This is among the first priorities of the staff here. The main objective of everyone here is to be excellent in service delivery. Employees are committed to your expectations. Service principles ensure that customers are ahead of everything. Through employing the straight A’s initiative, no complaints have been forthcoming. The A’s initiative revolves around customer service and they are;
· Appearance-A good first impression is always a score to our employees.
· Approach-One always gets a welcoming and smiling face at the reception.
· Attitude-Friendly and polite to clients.
· Advice-The employees have knowledge in virtually every aspect of the airport.
· Accountability-You will experience some the most responsible people here.
· Action-You will always get assistance at any time you are at the airport.
· Awareness-All your issues are addressed in the best way possible.
How to Check-In
Passengers can check in through three main platforms. These are online, at the airport or using mobile apps.
Baggage and allowance
There are security scanners to guarantee your safety. The Government assessed these devises and confirmed that they are safe for expectant women. Customers are randomly asked to use the scanner. If the scanner searches seem uncomfortable, you may request for a private search. Private rooms are available for this purpose. A five-step procedure ensures right results from the searches. The steps are,
Ø Security staff asks passengers to step forward into the scanner.
Ø Step in the yellow prints, arms above your head. Ensure that your hands are not touching each other.
Ø Be still for up to three seconds or until advised otherwise.
Ø You will then be allowed to step out of the scanner.
Ø If cleared, you are allowed to go ahead within the security procedures.
Airbus 310 is the most frequent plane to this airport. There are various seat on offer.
ü There is standard seating. This lies almost in the entire plane. This is an economy type of seat.
ü There is a two by two-seat arrangement. Located at the rear end of the plane, it is for the middle class passengers. The standard seats with a view are also in the second economy class.
ü First class type of seats provides more legroom. There is flexibility in these partitions and it is located at the centerand partly at the front of the plane just after the cockpit.
This layout may vary across planes. Some of these seat arrangements might miss on some planes.
Booking can be done manually at the airport. You can also choose to do it through online travel agencies. The fees depend on the flight type.