Sheraton Grand Macao, Cotai Strip

9.1
Excellent (44757)

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Room options

Hotel rating

9.1
ExcellentBased on 44757 reviews

"Excellent business hotel. Close to Macau City. Good for sightseeing and located near shopping areas. Great room."

Great business hotel

Good Casino Hotel

9.1
ExcellentBased on 44757 reviews

"Great shopping. Comfortable beds. Spacious rooms. Friendly atmosphere."

Great business hotel

Good Casino Hotel

Location
9.4
Value
8.6
Room
8.5
WiFi
8.5

Location

9.4

Great location

Recommending sites to see. Location is superb. Excellent location for shopping.

Good to know

Check in from:
15:00
15:00
Check out before:
11:00
11:00

Hotel description

This hotel is the largest, multi awards-winning hotel in Macau, highly recognisable as one of the signature, iconic hospitality and service-oriented establishments. It is conveniently located along the skyline of Taipa, Macau. The hotel is easily reachable from the Hong Kong International Airport or the Hong Kong Macau Ferry Terminal, with just over an hour's journey on-board the Cotai Jet ferry ride and less than 10 minutes' free coach shuttle service, located at the Taipa Ferry Terminal. The hotel offers one of the best in modern, contemporary designed and cosy rooms accommodations, ideal for family-oriented, to business and incentives, with a resort-like atmosphere in all its public areas. The hotel offers a delightful choice of restaurants, ranging from international, Asian, Italian and seafood specialities. The hotel is also home to 3 distinctive swimming pools, a kids' zone, a SPA centre, a fitness club and function rooms for business and private events. It is also centrally located within the fully integrated Sands Cotai Central complex, offering the best in family-friendly, social-leisure, shopping-restaurant entertainment for all.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel: Master Card, Visa Card, American Express Card, JCB Card.

City important notice

The hotel does not accept children under 18 years of age staying alone without being accompanied by an adult.

Hotel important notice

Please note that guests are not allowed to use the UnionPay card issued in China to pay the deposit. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Kindly note that the hotel does not accept third party payment unless a payment authorization form is provided to the hotel. To obtain the payment authorization form, contact the hotel’s room reservations directly and complete the authorization form at least 5 working days prior to the arrival. Should you need further assistance, please feel free to contact hotel by phone call or e-mail. This hotel may impose a surcharge if changing name of the guest who will check in is required. Guests are required to pay a refundable deposit of HKD 1,000 per room per night upon check-in. Payment via Mainland China's UnionPay card are not accepted. Changing guests will be charged an additional fee. Some rooms are non-changeable of guest names. If you have such requirement, please confirm with the hotel in advance.

Breakfast

Breakfast is provided.

Breakfast Business Hours

06:30 - 10:30 from Monday to Sunday.

Children

Children are welcome at this hotel.

Using Existing Beds

For each room, 1 child 5 years old and under can use existing beds for free , breakfast included; 1 child from 6 to 12 years old can use existing beds for free , breakfast not included; 1 child from 6 to 12 years old can use existing beds with additional HK$141.0 charge per person per night.

Extra bed

Max. 1 bed and 1 crib per room. Children 2 years old and under can use extra beds for free , breakfast included. Children from 6 to 12 years old can use extra beds with additional HK$486.0 charge per person per night. Children from 6 to 12 years old can use extra beds with additional HK$345.0 charge per person per night. Children from 3 to 5 years old can use extra beds with additional HK$345.0 charge per person per night.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Internet

Broadband, Internet access, WiFi

In the rooms

Television, Desk, Iron, Heating, Hair dryer, Balcony, Bathtub, Shower, Bathrobe, Radio, Mini bar, Telephone, Air conditioning, Safe deposit box

General

Television, Chinese restaurant, Non-smoking floor, Executive floor, ATM, Executive lounge, Western restaurant, Free WiFi in common areas, Lobby bar, Heating, Non smoking, Telephone, Wedding facilities, Lift, Shops, Laundry, Cash machine, Garden, Multilingual staff, Smoking areas, Safe deposit box, WiFi

Services

Daily newspaper, Ticket office, Doorman, Alarm clock, Wake up call, Currency exchange, Room service, Concierge, Babysitting, Luggage storage, Hairdressers

Food & Drink

Complimentary bottled water, Café, Restaurant, Bar

Parking & Transport

Shuttle service, Airport shuttle, Valet parking, Parking

Leisure

Steam room, Beauty salon, Beach umbrellas, Sauna, Spa, Massage

Policies

Express check-in, Front desk 24 hour, Express check-out

Business

Business centre, Meeting facilities, Conference facilities

Health & Fitness

Fitness centre, Pool, Pool