Shangri-la Hotel Surabaya

9.1
Excellent (13407)

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Room options

Hotel rating

9.1
ExcellentBased on 13407 reviews

"Excellent city hotel. Located near shopping areas with easy access to parking. Fantastic service. Awesome vibe."

Great Overall Ranking

Excellent luxury hotel

Excellent city hotel

9.1
ExcellentBased on 13407 reviews

"Professional service. Great reception. Friendly service. Friendly atmosphere."

Great Overall Ranking

Excellent luxury hotel

Wellness
9.5
Service
9.1
Vibe
8.7
Location
8.6

Location

8.6

Great location

Enviroment is brilliant as well. Great restaurants and staffs. Food is excellent good environment.

Good to know

Check in from:
14:00
14:00
Check out before:
12:00
12:00

Hotel description

Situated in western Surabaya, the 5-star Shangri-la Hotel Surabaya provides a resort getaway with its outdoor pool, spa treatments and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. Parking is free and the property also offers free scheduled shuttle service to Ciputra World Shopping Mall and Surabaya Town Square. Contemporary and luxurious, the air-conditioned rooms are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Shangri-la Hotel Surabaya is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. There is a spa with a sauna and expert massages. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Hotel has both a Japanese and a Mexican restaurant on site. Cocktails are served in the lounge.

Pet

Pets are not allowed.

Paying at the Hotel

The following payment methods are accepted by the hotel. Master Card, Visa Card, American Express Card, Diners Card, JCB Card, China UnionPay Card.

Breakfast

Breakfast is provided

Children

Children are welcome at this hotel.

Using Exiting Beds

For each room 1 child 5 years old and under can use existing beds for free. For each room 1 child from 6 to 11 years old can use existing beds with additional Rp170000.0 charge PerPerson per night.

Extra bed

Extra beds cannot be added. Cribs cannot be added.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Parking & Transport

Parking, Valet parking, Shuttle service, Limousine

Health & Fitness

Pool, Fitness centre, Table tennis, Tennis court, Pool

Internet

WiFi, Internet access

General

WiFi, Safe deposit box, Smoking areas, Garden, Shops, Television, Telephone, Lift, Laundry, Multilingual staff, Wedding facilities

In the rooms

Safe deposit box, Television, Bathtub, Telephone, Bathrobe, Balcony, Hair dryer, Air conditioning, Iron

Policies

Express check-in, Front desk 24 hour, Express check-out

Services

Babysitting, Currency exchange, Concierge, Alarm clock, Wake up call, Room service, Daily newspaper, Luggage storage, Hairdressers

Leisure

Spa, Nightclub, Beauty salon, Steam room, Massage, Sauna

Food & Drink

Complimentary bottled water, Café, Restaurant, Bar

Business

Conference facilities, Meeting facilities, Business centre