Mercure London Kensington Hotel

4.59km from city centre

Room options

Location

9.2

Great location

Close to my favorite coffee shop. Peaceful surroundings. Superb location.

Good to know

Check in from:14:00
Check out before:11:00

Hotel description

Located in Kensington- this hotel is within a 15-minute walk of Kensington High Street- Natural History Museum- and Kensington Gardens. Kensington Palace and Victoria and Albert Museum are also within 1 mi (2 km). Gloucester Road Underground Station is 7 minutes by foot and Earl's Court Station is 9 minutes.

Reviews

Provided by TrustYou

7.2
GoodBased on 3113 reviews

Fair luxury hotel. Close to Earls Court. Good for sightseeing with access to public transportation.

7.2
GoodBased on 3113 reviews

Friendly service. Great reception.

Excellent luxury hotel

Top 1% in city

Good city hotel

Top 27% in city

Location
9.2

Great location

Close to my favorite coffee shop. Peaceful surroundings. Superb location.

Breakfast
8.2

Tasty breakfast

Gorgeous buffet breakfast. Brekfast was exellent. Delicious breakfast.

7.2
GoodBased on 3113 reviews

Fair luxury hotel. Close to Earls Court. Good for sightseeing with access to public transportation.

7.2
GoodBased on 3113 reviews

Friendly service. Great reception.

Service
7.9

Fantastic service

Staff apologized. Night manager was very apologetic. Most gracious hosts.

Bar
5.6

Standard bar

Wine glass not removed. Free bottle of wine. No porter.

Food
5.4

Food is all right

Charged twice for one meal at checkout. Tomatoes were undercooked. Stale rolls.

WiFi
5.4

Regular internet service

There was no internet. TV via USB is not suitable. Wifi on the 6th floor was not working.

Room
4.6

Room needs to be improved

Dirty hotel room. Worst water pressure. Bed spreads unclean.

Comfort
3.0

More comfort would be nice

Tiles around a/c unit in poor condition, damaged. Air-conditioning was broken. Bed spreads unclean.

Amenities
3.0

Amenities are not the best

Outdated decor. Outdated Interior. Broken lift.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Room service

General

Laundry, Smoking areas, WiFi, Multilingual staff, Television, Safe deposit box, Lift

Internet

Internet access, WiFi

Food & Drink

Restaurant, Bar

Leisure

Library

Services

Concierge, Room service, Luggage storage, Photocopier, Bell staff, Daily newspaper

Parking & Transport

Parking

In the rooms

Air conditioning, Television, Safe deposit box

Policies

Express check-in, Front desk 24 hour, Express check-out

Business

Business centre, Meeting facilities