Swissotel Chicago

8.5
Very good (12360)

1.33km from city centre

Room options

Location

8.9

Great location

Beautifully decorated trees. Wonderful view of the city and Lake. Phenomenal location and views.

Reviews

Provided by TrustYou

8.5
Very goodBased on 12360 reviews

Very good wellness hotel. Close to Navy Pier. Awesome rooms and service in a great location.

8.5
Very goodBased on 12360 reviews

Great view. Great reception.

Excellent wellness hotel

Top 3% in city

Excellent business hotel

Top 5% in city

Great city hotel

Top 17% in city

Location
8.9

Great location

Beautifully decorated trees. Wonderful view of the city and Lake. Phenomenal location and views.

Service
8.1

Fantastic service

Apologized for a manager for us. Employee over the phone offered us. Perfection in your hotel and staff.

8.5
Very goodBased on 12360 reviews

Very good wellness hotel. Close to Navy Pier. Awesome rooms and service in a great location.

8.5
Very goodBased on 12360 reviews

Great view. Great reception.

Room
7.9

Great room

Functional phone. Rooms properly. Bed properly.

Cleanliness
7.3

Clean

Floor was vacuumed. Sanitary napkin. Room had been vacuumed.

Wellness
7.0

Great wellness & sports facilities

Gym is superb. Double charged for the spa. Hot tub was sub par.

WiFi
6.3

Regular internet service

Painfully slow internet. Charged me for the internet fee. Clerk did not offer Wi-Fi.

Bar
6.1

Standard bar

Hotel bar seemed to be understaffed. Wines we like. Restaurant and bar staff were excellent.

Breakfast
5.0

Breakfast is average

Watery scrambled eggs both. Gym and the breakfast buffet was awesome. Breakfast restaurant is very overpriced.

Value
5.0

Fairly good value for money

Complimentary smoothies at the center. The lady billed. Feeling ripped off.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

This luxurious hotel is located in the centre of Chicago. The hotel is situated within easy walking distance of Lake Michigan and the Magnificent Mile. This wonderful hotel offers guests a prime setting from which to explore the many attractions that this wonderful city has to offer. A myriad of restaurants, shops and entertainment venues are to be found nearby. This wonderful hotel tempts guests with the promise of a truly unforgettable experience. The guest rooms are lavishly appointed, bathing visitors in elegance and classical beauty. The rooms are well equipped with up-to-date facilities. Guests can enjoy delightful dining at this hotel, where delectable dishes are sure to impress.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

In the rooms

Hair dryer, Heating, Telephone, Bathrobe, Fireplace, Air conditioning, Disabled facilities, Television, Safe deposit box, Shower, Bathtub

Parking & Transport

Airport shuttle, Valet parking, Car hire, Parking

General

Cash machine, Laundry, Heating, Telephone, Children's facilities, Shops, Pets allowed, Fireplace, Disabled facilities, WiFi, Multilingual staff, Television, Non smoking, Safe deposit box, Lift

Health & Fitness

Gymnasium, Pool, Fitness centre, Bicycle hire

Leisure

Sauna, Spa, Beauty salon, Massage

Services

Babysitting, Tourist information, Wake up call, Concierge, Room service, Doorman, Currency exchange, Bell staff, Luggage storage

Food & Drink

Restaurant, Breakfast room, Café, Bar, Coffee maker

Policies

Front desk 24 hour, Express check-in

Internet

WiFi, Internet access

Business

Business centre, Meeting facilities

Rates from all sites

Total price for 1 night, 2 guests, 1 room