Swissotel Chicago

1.33km from city centre

Room options

Location

8.9

Great location

Beautifully decorated trees. View from the Lake side was breathtaking. Phenomenal location and views.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

This luxurious hotel is located in the centre of Chicago. The hotel is situated within easy walking distance of Lake Michigan and the Magnificent Mile. This wonderful hotel offers guests a prime setting from which to explore the many attractions that this wonderful city has to offer. A myriad of restaurants, shops and entertainment venues are to be found nearby. This wonderful hotel tempts guests with the promise of a truly unforgettable experience. The guest rooms are lavishly appointed, bathing visitors in elegance and classical beauty. The rooms are well equipped with up-to-date facilities. Guests can enjoy delightful dining at this hotel, where delectable dishes are sure to impress.

Reviews

Provided by TrustYou

8.5
Very goodBased on 12632 reviews

Very good wellness hotel. Close to Navy Pier. Awesome rooms and service in a great location.

8.5
Very goodBased on 12632 reviews

Great reception. Clean rooms. Great view.

Excellent wellness hotel

Top 3% in city

Excellent business hotel

Top 7% in city

Great city hotel

Top 17% in city

Location
8.9

Great location

Beautifully decorated trees. View from the Lake side was breathtaking. Phenomenal location and views.

Service
8.0

Fantastic service

Apologized for a manager for us. Employee over the phone offered us. Perfection in your hotel and staff.

8.5
Very goodBased on 12632 reviews

Very good wellness hotel. Close to Navy Pier. Awesome rooms and service in a great location.

8.5
Very goodBased on 12632 reviews

Great reception. Clean rooms. Great view.

Room
7.9

Great room

Employee over the phone offered us. Functional phone. New phone and extra towels.

Cleanliness
7.3

Clean

Floor was vacuumed. Sanitary napkin. Room had been vacuumed.

Wellness
6.9

Sufficient wellness & sports facilities

Double charged for the spa. Amazing gym. He exercise room was poorly maintained.

Amenities
6.5

Ordinary amenities

Lobby are superb. Many dog hairs on the floor. Meeting rooms were dirty.

Bar
6.2

Standard bar

Dirty wine glasses. Restaurant and bar staff were excellent. Breakfast service at the "bar" was rude.

Breakfast
5.7

Breakfast is average

Coffee cups were too small. Gym and the breakfast buffet was awesome. Disappointing atmosphere for breakfast-.

WiFi
5.7

Regular internet service

Premium internet package. Painfully slow internet. Clerk did not offer Wi-Fi.

Value
5.2

Fairly good value for money

Free smoothies. Excellent telephone charges. The lady billed.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Internet

Internet access, WiFi

Parking & Transport

Airport shuttle, Valet parking, Parking

Services

Luggage storage, Concierge, Room service, Daily newspaper, Babysitting

General

Laundry, WiFi, Shops, Disabled facilities, Cash machine, Lift, Fireplace, Wedding facilities, Multilingual staff, Television, Non smoking, Safe deposit box

Health & Fitness

Pool, Fitness centre

Policies

Express check-out, Express check-in, Front desk 24 hour

Leisure

Spa, Sauna, Massage

Food & Drink

Restaurant, Bar

In the rooms

Disabled facilities, Fireplace, Air conditioning, Television, Safe deposit box, Bathtub

Business

Conference facilities, Business centre, Meeting facilities