Ciarus
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Ciarus
Ciarus
Located in Strasbourg, this hotel is just 600 metres from the Palace of the Rhine and a 15-minute walk from Strasbourg Cathedral. It has a 24-hour reception and features a games area with billiard, air hockey and foosball.
Comment: 28 Jul 2026
Stayed in: Jul 2026
Comment: 22 Jul 2026
Rest in Strasbourg
Comment: 22 Jul 2026
Cafeteria very good!
Comment: 4 May 2026
Stayed in: Apr 2026
Comment: 22 Sep 2025
Stayed in: Sep 2025
disrespectful staff
The staff was consistently rude and unhelpful. The introduction video about the house rules was shown on a screen placed behind plants, making it almost impossible to see. It was only in French, which many of us could not understand. Because of this, we did not fully understand the quiet hours rule, nor that breaking it could result in a fine. This crucial information was never clearly communicated.
Later, the staff accused a small group of our classmates of being noisy at night. They provided no proof whatsoever – no recordings, no written complaints, nothing – yet they still threatened us with a €300 fine. Their claim that “many guests complained” was never backed up by any evidence, and our teachers never confirmed such accusations. The hotel’s response here on Google is misleading: they continue to insist that everything was explained and that there were complaints, but in reality, we never saw or heard any proof of this.
On top of that, the Wi-Fi barely worked, the food was cheap and poor in quality, and the rooms were not clean or properly maintained. The overall atmosphere was unwelcoming, and at no point did the staff show any sense of hospitality.
The only positive aspect is the location, but this does not make up for the unprofessional treatment and unfair practices we experienced. For school trips or group stays, this place is absolutely unsuitable. We cannot recommend it under any circumstances.
Very good location
7 rue finkmatt, Strasbourg, 67000, France|0.69 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast
Breakfast price
₹1,391 (≈EUR 12.58)/person
Breakfast times
07:00 - 09:00 from Monday to Friday, 07:30 - 10:00 from Saturday to Sunday
Cash

