The Alana Surabaya

8.9
Very good (4572)

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Room options

Hotel rating

8.9
Very goodBased on 4572 reviews

"Excellent business hotel. Close to parking areas and the airport. Great room."

Excellent business hotel

Excellent wellness hotel

Excellent family hotel

8.9
Very goodBased on 4572 reviews

"Friendly service. Spacious rooms. Clean hotel facilities."

Excellent business hotel

Excellent wellness hotel

Cleanliness
9.1
Service
8.9
Wellness
8.8
Room
8.8

Location

5.8

Location is ok

Calm enviroment. Private hire cars. The nearest mall.

Good to know

Check in from:
14:00
14:00
Check out before:
12:00
12:00

Hotel description

The Alana Surabaya is a four-star hotel that combines design, pleasure and comfort. Less than 20 minutes from Juanda International Airport and close to the city's main business areas. The hotel is also in close proximity to the Jatim International Exhibition Center, shopping centres and the toll road to Sidoarjo and Gresik. The hotel features 162 beautifully appointed guestrooms, each including a shower, a minibar and complimentary wireless internet access, as well as air conditioning.

Meals

Information about the type of meals included in the price is indicated in the rate details. Meals may be limited during Ramadan.

Children and information about extra beds

Fee for an extra bed: 350,000.00 IDR per stay. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Special living conditions

Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Transfer

Transfer from/to airport available. Cost: 275,000.00 IDR one way.

Facilities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

, Television, Connecting rooms, , Reception area, Heating, , , Telephone, , , , Safe deposit box, Television, Non smoking, Smoking areas, WiFi, Laundry, Shops, Wedding facilities

In the rooms

Television, Mini bar, Heating, Hair dryer, Telephone, Desk, Shower, Jacuzzi, Safe deposit box, Television, Air conditioning

Health & Fitness

Table tennis, Gymnasium, Pool, Fitness centre, Pool, Pool, Pool

Food & Drink

Café, Complimentary bottled water, Restaurant, Bar

Media & Technology

Fax

Services

Wake up call, Babysitting, Currency exchange, Shoe polishing, Room service, Doorman, Luggage storage, Concierge, Daily newspaper

Policies

Express check-out, Front desk 24 hour, Express check-in

Internet

Broadband, Internet access, WiFi

Parking & Transport

Shuttle service, Car hire, Airport shuttle, Parking, Valet parking

Leisure

Jacuzzi, Sauna, Spa, Massage, Billiards

Business

Business centre, Meeting facilities