Heritage Inn Bathurst
+ 68
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Restaurant
Non-smoking
More about Heritage Inn Bathurst
Heritage Inn Bathurst
Heritage Inn Bathurst guest rooms feature comfortable AH Beard Penthouse pillow-top bedding, working desks, complimentary WiFi, new smart TV’s and basic kitchenettes fitted with a bar fridge, microwave and tea and coffee making facilities.
Reviews from 
Couple
Comment: 4 Nov 2025
Stayed in: Nov 2025
A great central place to stay in Bathurst
This is a great place to stay in Bathurst, close to everything and well set up. The beds are comfortable, the rooms are clean with good linens and towels. There was a good sized TV, fridge, microwave and everything else you could need. The RSL around the corner is a great place for a meal and the motel staff gave us drink vouchers. There is also a bakery and supermarket nearby.
The continental breakfast was good and the staff are lovely
The continental breakfast was good and the staff are lovely
Hotel response
Comment: 7 Nov 2025
Dear Marg,
Thank you so much for your wonderful review! We’re delighted you enjoyed your stay and appreciated our central location, comfortable rooms, and convenient amenities. It’s great to hear you made the most of the nearby dining options and breakfast too. Our team truly appreciates your kind words — we look forward to welcoming you back next time you’re in Bathurst!
Regards,
The Heritage Inn.
Thank you so much for your wonderful review! We’re delighted you enjoyed your stay and appreciated our central location, comfortable rooms, and convenient amenities. It’s great to hear you made the most of the nearby dining options and breakfast too. Our team truly appreciates your kind words — we look forward to welcoming you back next time you’re in Bathurst!
Regards,
The Heritage Inn.
Business traveller
Comment: 25 Apr 2026
Stayed in: Apr 2026
Guide dogs and Medical Service dogs not welcome
Horrific experience for a disabled veteran. Had pre booked and paid on-line for a room for 1 adult after being invited as a guest and speaker as part of the Bathurst Anzac Dawn Service and commemorations.
Upon arrival and check in with my registered medical service dog, reception cancelled my booking on the spot citing that I did not previously advise them I had a medical service dog requirement and they would not be providing accommodation. The receptionist went further to say “you people usually send us all your paperwork before arrival”. A Certificate of Proof of my animals legal status as a medical requirement was given to reception and the relevant law as it relates to anti discrimination was explained repeatedly, they cannot treat the disabled differently to any other person, this is just like throwing a blind person and their guide dog out of a taxi. Unfortunately this still occurs in Australia today - and the Heritage Motor Inn is an example of the abhorrent treatment that can be inflicted onto the disabled.
These dogs are specifically protected by law. They are not pets. They are essential to our dignity and as necessary as a waking crane or prosthetic leg. Guide dogs and medical services dogs are specially trained not only to assist their owner, but in hygiene practices. These animals are given a “spot” to stay on - don’t wander around the room or sleep in the bed and this is where they stay and sleep unless required. They are a working dog, not a pet. I’m never going to say that all dogs don’t stink - BUT owners of these particular dogs are also educated as part of the pairing and training process with their dog. Owners are educated on washing, grooming and especially on diets for the dogs to really limit any odour from the dogs. These dogs most often have additional funding to regularly attend to their veterinary care and to also have their scent glands attended to if need be. These types of dogs are well behaved, well groomed and any odour is to a minimum as part of ‘an overall package’ to use them daily in public spaces.
The receptionist told me that the anti discrimination laws have nothing to do with the hotel and don’t apply and that I would not be given the room. The receptionist made it clear I could have had a room if I didn’t have my registered medical assistance animal. At the time I had with me a hired carer to assist me before and after the Anzac commemorations who also fully witnessed this entire incident. The receptionist told me that she could contact the manager if I wished her too, I asked if she could. The receptionist said that it probably wouldn’t change anything. This did not occur straight away and after some wait the receptionist received a phone call. Whilst on the phone my carer was then referred to as my ‘girlfriend or his wife’ with an eye roll from the receptionist after saying he only booked for one person. It was clear that the receptionist was procrastinating on the phone to make this call take as long possible and make this situation as uncomfortable as possible. During a lengthy phone call my carer and I both heard the receptionist say that the room had been paid for, for one person and that it had been pre-booked and paid for online and that I had produced evidence of the dogs legal status. The receptionist appeared to prolong this phone call as long as possible I guess in the hope that we would just leave.
After this call we were shown a room and told that it wouldn’t be a good room but wouldn’t have to pay as much and we could just take it or leave it. The receptionist emphasised time and time again that this room was not as good as the rest of the motel or the room I had previously booked and there would be absolutely no way we could ever have a ‘good’ room. The receptionist even said that it might be just for the best if we didn’t even take this room and went somewhere else. If I thought for a moment that if there was definitely vacancies anywhere else in Bathurst, I would’ve left there and then but at 3pm without being able to secure definite accommodation I took the room.
This whole incident was frightening, degrading and humiliating. It has been more than 25 years since I have attended an Anzac Day service. This incident upset me so much, they robbed me of my dignity and self worth. During the night I did not sleep and contemplated leaving the room to sleep in my car instead. I was unable settle enough to attend this years Anzac service at Bathurst even with the help of my carer and registered medical service animal. I just went home mid morning instead.
All veterans in their preparedness to protect Australia wrote a blank cheque to the people of this great country “to the value of - up to and including my life”. Unfortunately…. for some…… their cheque was cashed.
I’m sorry I no longer have the strength I once had to endure, to attend in person, to grieve…, to honour, to remember ….., to walk amongst those who remain…… my brothers and sisters who made it to Bathurst this year.
As for the room, I don’t know what was on the lounge, grease or tar? I’m having a hell of a time getting it out of my suit and shirt BUT I’m really glad it didn’t get on my dog. At least the mat I brought for his spot near the door was clean. And - I am grateful I was at least offered a room albeit I’m not worthy of a good room.
Upon arrival and check in with my registered medical service dog, reception cancelled my booking on the spot citing that I did not previously advise them I had a medical service dog requirement and they would not be providing accommodation. The receptionist went further to say “you people usually send us all your paperwork before arrival”. A Certificate of Proof of my animals legal status as a medical requirement was given to reception and the relevant law as it relates to anti discrimination was explained repeatedly, they cannot treat the disabled differently to any other person, this is just like throwing a blind person and their guide dog out of a taxi. Unfortunately this still occurs in Australia today - and the Heritage Motor Inn is an example of the abhorrent treatment that can be inflicted onto the disabled.
These dogs are specifically protected by law. They are not pets. They are essential to our dignity and as necessary as a waking crane or prosthetic leg. Guide dogs and medical services dogs are specially trained not only to assist their owner, but in hygiene practices. These animals are given a “spot” to stay on - don’t wander around the room or sleep in the bed and this is where they stay and sleep unless required. They are a working dog, not a pet. I’m never going to say that all dogs don’t stink - BUT owners of these particular dogs are also educated as part of the pairing and training process with their dog. Owners are educated on washing, grooming and especially on diets for the dogs to really limit any odour from the dogs. These dogs most often have additional funding to regularly attend to their veterinary care and to also have their scent glands attended to if need be. These types of dogs are well behaved, well groomed and any odour is to a minimum as part of ‘an overall package’ to use them daily in public spaces.
The receptionist told me that the anti discrimination laws have nothing to do with the hotel and don’t apply and that I would not be given the room. The receptionist made it clear I could have had a room if I didn’t have my registered medical assistance animal. At the time I had with me a hired carer to assist me before and after the Anzac commemorations who also fully witnessed this entire incident. The receptionist told me that she could contact the manager if I wished her too, I asked if she could. The receptionist said that it probably wouldn’t change anything. This did not occur straight away and after some wait the receptionist received a phone call. Whilst on the phone my carer was then referred to as my ‘girlfriend or his wife’ with an eye roll from the receptionist after saying he only booked for one person. It was clear that the receptionist was procrastinating on the phone to make this call take as long possible and make this situation as uncomfortable as possible. During a lengthy phone call my carer and I both heard the receptionist say that the room had been paid for, for one person and that it had been pre-booked and paid for online and that I had produced evidence of the dogs legal status. The receptionist appeared to prolong this phone call as long as possible I guess in the hope that we would just leave.
After this call we were shown a room and told that it wouldn’t be a good room but wouldn’t have to pay as much and we could just take it or leave it. The receptionist emphasised time and time again that this room was not as good as the rest of the motel or the room I had previously booked and there would be absolutely no way we could ever have a ‘good’ room. The receptionist even said that it might be just for the best if we didn’t even take this room and went somewhere else. If I thought for a moment that if there was definitely vacancies anywhere else in Bathurst, I would’ve left there and then but at 3pm without being able to secure definite accommodation I took the room.
This whole incident was frightening, degrading and humiliating. It has been more than 25 years since I have attended an Anzac Day service. This incident upset me so much, they robbed me of my dignity and self worth. During the night I did not sleep and contemplated leaving the room to sleep in my car instead. I was unable settle enough to attend this years Anzac service at Bathurst even with the help of my carer and registered medical service animal. I just went home mid morning instead.
All veterans in their preparedness to protect Australia wrote a blank cheque to the people of this great country “to the value of - up to and including my life”. Unfortunately…. for some…… their cheque was cashed.
I’m sorry I no longer have the strength I once had to endure, to attend in person, to grieve…, to honour, to remember ….., to walk amongst those who remain…… my brothers and sisters who made it to Bathurst this year.
As for the room, I don’t know what was on the lounge, grease or tar? I’m having a hell of a time getting it out of my suit and shirt BUT I’m really glad it didn’t get on my dog. At least the mat I brought for his spot near the door was clean. And - I am grateful I was at least offered a room albeit I’m not worthy of a good room.
Hotel response
Comment: 31 May 2026
Hi Mark,
Thank you for your review. Again, I apologise for your experience.
Thank you for booking with us again on Friday 12th June 2026. We look forward to welcoming you and your registered medical service dog back.
Kind regards,
Chris Inzitari
Thank you for your review. Again, I apologise for your experience.
Thank you for booking with us again on Friday 12th June 2026. We look forward to welcoming you and your registered medical service dog back.
Kind regards,
Chris Inzitari
Anonymous traveller
Comment: 14 Apr 2026
Stayed in: Apr 2026
We stayed in the 3 bedroom house and it was lovely. Plenty of spare towels, too, which is always a plus. The managers were extremely friendly and helpful, both via texts and in person.
NB: Parking was quite tight.Also, the electric blanket is broken in the middle room.
NB: Parking was quite tight.Also, the electric blanket is broken in the middle room.
Couple
Comment: 4 Apr 2026
Stayed in: Apr 2026
The best place in Bathurst
This is the first time we have stayed at this motel. And what a find it was. We had a king room which was very well appointed and with a walk in shower. The bathroom was quite large and best was the tiles were non slip. The bed was seriously comfortable and clean. The room was large and had a fridge and tea and coffee facilities. We would have liked a better selection of teas and also some bottled water in the room. Staff were so friendly. Parking was great and wifi was fast. We were very close to then local RSL club - about 3-400 metres and this place served great meals. Overall this motel is a very pleasant find and one we could easily and confident;y recommend.even though the motel is on a main road it was very quiet.
Hotel response
Comment: 6 Apr 2026
Hi,
Thank you so much for your detailed and glowing review! We're thrilled to hear your first stay with us was such a positive experience. It’s wonderful to know you enjoyed the spacious King Room, walk-in shower, comfortable bed, and handy amenities like the fridge and tea/coffee facilities.
We also appreciate your feedback regarding tea selection and bottled water — this helps us continue to improve for our guests. It’s great to hear you found the location convenient, parking easy, Wi-Fi fast, and our staff friendly.
Your recommendation means a lot to us, and we can’t wait to welcome you back for another enjoyable stay!
Regards
Guest Services
Thank you so much for your detailed and glowing review! We're thrilled to hear your first stay with us was such a positive experience. It’s wonderful to know you enjoyed the spacious King Room, walk-in shower, comfortable bed, and handy amenities like the fridge and tea/coffee facilities.
We also appreciate your feedback regarding tea selection and bottled water — this helps us continue to improve for our guests. It’s great to hear you found the location convenient, parking easy, Wi-Fi fast, and our staff friendly.
Your recommendation means a lot to us, and we can’t wait to welcome you back for another enjoyable stay!
Regards
Guest Services
Anonymous traveller
Comment: 22 Mar 2026
Stayed in: Mar 2026
Good sized fridge, and plenty of bench space in the kitchen area. Good sized rooms, very quiet and easy walk to town, Harris farm markets, gardens or RSL. Friendliest staff in NSW.
Excellent location
102 Stewart street, Bathurst, 2795, Australia|0.68 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
All ages
₹2,029 (AUD30) per person per night
2 years old and under
₹1,353 (AUD20) per person per night
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast
Breakfast price
₹1,353 (≈AUD 20)/person
Breakfast times
07:00 - 09:00 from Monday to Friday, 08:00 - 10:00 from Saturday to Sunday
Please inform Heritage Inn Bathurst in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
This hotel accepts the following payment methods:
Heritage Inn Bathurst: FAQs
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