Hotel Costanera Concepcion

Name: Hotel Costanera Concepcion
Address: Cochrane Poniente No. 75, Concepcion, 4070295, Chile, Concepcion, Biobío Region, 4070295, Chile

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Fitness centre

Front desk 24 hour

Restaurant

Laundry

More about Hotel Costanera Concepcion

Hotel Costanera Concepcion

Concepción is home to Hotel Costanera Concepcion. Catedral de la Santisima Concepcion and Huascar Memorial Ship are local landmarks, and some of the area's activities can be experienced at Happyland and Cerro Caracol. Centro Cultural de Hualpén and Antu Circus are also worth visiting. This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service. Change of towels is available on request. Hotel Costanera Concepcion offers 138 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This Concepción hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 25 May 2026

Stayed in: May 2026

The staff was helpful and kind, housekeeping was incredible (really above and beyond) and the rooms and amenities were all great! Absolutely a great choice and great location for anyone visiting Concepcion and the surrounding areas!

Business traveller

Comment: 12 May 2026

Stayed in: May 2026

Excellent service.

I went for business, so I only visited in the morning and evening. I loved the buffet, and the rooms were very comfortable (a detail I loved was having tea available in the room). Everything was clean and had all the essentials for a good bath. There are plenty of pillows, and it has a safe and a minibar (empty). The lights are quite dim (the only thing I missed).

Hotel response

Comment: 22 May 2026

Estimado Sr. Jaime C, le agradecemos por compartir su experiencia. Nos complace saber que disfrutó del buffet y de la comodidad de las habitaciones. Sus comentarios son valiosos para nosotros y los tomaremos en cuenta para seguir mejorando. Esperamos recibirlo nuevamente en su próxima visita.
Saludos Cordiales,
Catarina Queiroga
Guest Service
Hotel Costanera Concepción

Family traveller

Comment: 12 Oct 2025

Stayed in: Sep 2025

Excellent experience to go with young children. They worry about them having a good time. Rich bed and breakfast

When we go to Concepcion my 6 year old daughter asks me to go to this hotel, as she has an amazing time, they also give her pencils and drawings to paint and she will sit with Rosario,
(I highlight the smoky quality of it at the reception). My daughter is very happy and I eat more mom. We feel the affection and the good treatment towards the passengers and that makes us always come back. Plus spacious, clean, comfortable rooms and exquisite breakfast

Hotel response

Comment: 29 Dec 2025

Estimada 22christelu,
¡Muchas gracias por compartir su experiencia! Nos alegra enormemente saber que su hija disfruta tanto de su estadía y que usted se siente tan bien atendida. Comentarios como el suyo nos motivan a seguir brindando un servicio lleno de cariño y atención a cada detalle. Nos entusiasma saber que siempre nos eligen y esperamos recibirles nuevamente muy pronto para otra maravillosa estadía.
Saludos cordiales,

Other

Comment: 7 Aug 2025

Stayed in: Aug 2025

annoying noises

The hotel itself is good, nice, modern but at least our very small room, you feel the noise of the train all night very loud, we could not sleep, and very early in the morning construction work begins right outside the hotel.
Breakfast good, but the noise is really very annoying.

Hotel response

Comment: 8 Aug 2025

Estimada Catalina,
Gracias por compartir su experiencia con nosotros. Valoramos cada opinión, ya que nos permite identificar oportunidades de mejora.
Lamentamos sinceramente que el tamaño de la habitación y los ruidos externos hayan afectado la calidad de su descanso. Estamos trabajando continuamente en la mejora de nuestros espacios y en la implementación de soluciones para minimizar el impacto sonoro externo, especialmente en habitaciones cercanas a zonas más transitadas.
Nos alegra saber que encontró el hotel agradable y que disfrutó de nuestro desayuno. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una estadía más cómoda y placentera.
Saludos cordiales,

Family traveller

Comment: 20 Jul 2025

Stayed in: Jul 2025

A GRATEFUL BRIDE

It is difficult to find in conception something as exceptional as this hotel.
From admission you feel totally comfortable, Rosario always attended us with a smile and hospitality.
I was making my wedding preparations and the hotel helped me in everything.
Much of the excellent functioning is done by Mrs. Patricia, manager of the hotel, its human quality, good treatment, is rating and makes everything outstanding.
She was very cordial and helped us to make our stay first class, you can always find her in the hotel, I will never forget when my niece got sad and she brought pencils, leaves and sat with her to color.
I don't think it's ever happened to me that a manager cares about even those little details.
When you enter breakfast, all the girls are spectacular, you can chat pleasantly with them, they want to stay more days, simply for the good care that everyone has.
This hotel and its staff have attributes that today cannot be rated with stars, as it is a fantastic experience.
They made my stay beautiful and my big wedding day felt accompanied by everyone.
When my daughter is born I will take her to meet her
Atte
The bride

Hotel response

Comment: 24 Jul 2025

Estimada Denise,
Agradecemos profundamente el tiempo que se ha tomado para compartir su experiencia con nosotros. Sus palabras nos llenan de orgullo y motivación para seguir brindando un servicio de excelencia.
Nos alegra saber que, desde su llegada, se sintió cómoda y bien recibida. En especial, nos emociona que destaque la dedicación de Rosario y la calidad humana de nuestra gerente, la Sra. Patricia, quien junto a todo nuestro equipo se esfuerza cada día por entregar detalles y atenciones que marquen la diferencia en la estadía de nuestros huéspedes.
Para nosotros fue un honor acompañarla en una etapa tan especial como sus preparativos de boda, y nos alegra saber que logramos contribuir a que viviera momentos únicos y significativos.
Transmitiremos sus palabras a todo nuestro personal, quienes sin duda se sentirán muy felices de saber que su trabajo fue valorado de esta manera.
Será un verdadero placer volver a recibirla junto a su familia en el futuro. ¡Esperamos con alegría el día en que podamos conocer a su hija y brindarle la misma dedicación y calidez!
Con gratitud,
Equipo Mercure Concepción