Garifalia Studios
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Fast facts
Check in from: | 00:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
More about Garifalia Studios
Garifalia Studios
500 metres from Kalamaki Beach, Garifalia Studios is a recently renovated property set in Kalamaki Heraklion and offers air-conditioned rooms with free WiFi and private parking.
Comment: 19 Jul 2026
Stayed in: Jul 2026
Excellent experience.
Comment: 4 Sep 2026
Stayed in: Aug 2026
A terrible mistake
Was okay until we discovered both locks on internal and external doors didn’t work and couldn’t lock ourselves in or lock doors when leaving.
Informed owner and asked her to please get them fixed as we do not feel our that we and our personal property are safe.
We notified booking.com and they couldn’t find us alternatively accommodation.
Has a sleeplessness night.
Asked again for locks to be sorted first thing next morning.
She attempt to fix herself at 1 pm for over an hour but still couldn’t fix them .Did not knock or let us know, just waltz in while hubby was in the shower. Nothing got fixed. Notified booking. com again.
She kept going into the unit while we were not there turning this off and unplugging things.
Things got awkward and confrontational when we did not want to pay cash and wanted to use our card.
We realised on payment that we were put in a cheaper room not the one we had booked.
Would not move us even though locks were not working and it was the wrong room.
Asked for a refund so we could leave early due to locks not working. Was told no.
Had to barricading ourselves in room as per instructions from booking agent after owner tried entering the room on multiple occasions on the last day, to turn off the aircon while we were having a day inside to avoid heatwave and possessions getting stolen.
We were awoken from sleep at 10pm to owner turning on the lights and trying to gain entry thinking we were out as the aircon was on and they wanted it off.
Left in the night and reported to police and Greek travel authorities and booking agent
Wished we had checked trip advisor and Google before booking as we found many other disturbing real reviews.
“Apparently” trying to clean a self contained unit six times in 48hrs and at 10 pm ???
Comment: 29 Aug 2026
Stayed in: Aug 2026
Worst experience ever
It started with we would check in at 12 as she asked for a time of arrival. We changed our arrival time to 3pm due to a change of plans exploring the area on the way from rhythm. I sent them a message at 1050 to state our new arrival time.
When we arrived she was not there and her partner had no idea who we were. He eventually put us in the downstairs studio. We set everything up in the room including putting all our food in the fridge. Whilst doing that the freezer smelt of bait fish. We then went to go out and we couldn’t lock the door. We asked her to have it fixed which was very difficult due to the language barrier.
The next morning was very awkward trying to bay by card, she was really trying to force us to pay cash. I had to wait awkwardly for her to charge her machine as she didn’t speak English very well. She mentioned why I didn’t book the upstairs room and is felt like she was implying us to pay more for the upgrade. I ended up paying by card.
We stayed in the room for mid morning due to the 40 degree day. During that time she spent an hour with a drill trying to fix the door to no avail which was quite annoying as didn’t even inform us what she was doing and just opened the door whilst I was in the shower.
We went out for the afternoon and came back and she turned the air conditioner off. We then went out to watch the sunset, came back and she turned the air conditioning off again by entering our room.
I double checked my booking and realised that we should have been in the deluxe room as per our booking on booking.com. The couple then came to our door and started fiddling with the lock again at 9pm. I asked them then why she put us on the ground floor studio room when we booked the deluxe double room. The conversation wasn’t pleasant and she just walked away.
The next morning we asked for a refund for the last night and she refused. I then asked to go to the upgraded room and she said we booked the studio and it was too hard to move us.
We ended up staying the whole day in the room as we didn’t know if they would enter the room and possibly take our belongings outside.
In my entire life at 60 years of age I have never come across service this bad. How can you let a room out with no lock. She actually stated that the lock hasn’t worked for a while.
Also the beach looks nice but to enter it the whole coast line has plate rock and reef and to enter safely is not easy.
Comment: 10 Aug 2024
Stayed in: Aug 2024
Never ever again!
Comment: 28 Jun 2025
Stayed in: Jun 2025
Location
New Kalamaki, 70200, Greece
Check in and check out
Check in from:
00:00
Check out before:
11:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.

