Chails Hamlet

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Fast facts

Check in from:
14:00
Check out before:
11:00
Breakfast
Breakfast available
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Pool
Front desk 24 hour
Restaurant
Indoor pool
Express check-in

More about Chails Hamlet

Chails Hamlet

Shimla is home to Chails Hamlet. Mall Road and Lakkar Bazar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chail Wildlife Sanctuary and Chail Cricket Ground. Kufri Fun World and Adventure Resorts Kufri - Amusement Park Shimla are also worth visiting. An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Self parking is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Chails Hamlet offers 50 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include an outdoor pool.

Reviews from
TripadvisorExpedia
Mentioned by travellers
Group traveller

IN

Comment: 10 May 2026

Stayed in: May 2026

Loved it ,

We had been to chails Hamlet resort for 2 nights 3 days we where 3 couples
It was an amazing stay they gave us an room upgrade food , service,staff , cleanliness bang on must visit as we where vegetarian ( food ) amazing
8 th to 10 th may
Group traveller

Comment: 30 Dec 2024

Stayed in: Dec 2024

Worst decision to stay here

Worst decision to stay here!
Worst decision to stay here!
The decision to celebrate my New Year’s Eve at Chail’s Hamlet property proved to be a profoundly regrettable one.
To begin with, the hospitality at check-in was shockingly substandard; not even a solitary glass of water was offered to us upon arrival, let alone the customary welcome drink that one might reasonably expect. Even the most modest accommodations extend the courtesy of drinking water after a taxing journey, yet this establishment failed to meet even that basic standard of service.
I specifically selected the “Stone Room,” under the impression that it would offer a unique and distinguished experience. However, I was dismayed to discover that it was, in fact, the most undesirable lodging option available. Positioned directly adjacent to the reception area, the room affords no semblance of privacy whatsoever. The solitary window allows for unrestricted visibility, leaving one feeling perpetually exposed and uncomfortably self-conscious throughout their stay.
Additionally, the final half-kilometer approach to the property is in a deplorable state, with a precariously narrow and treacherous road that is not for the faint-hearted. Prospective guests should exercise utmost caution when considering this location.
Adding to the confusion, there was a complete lack of discernible dress code for the staff, rendering it nearly impossible to distinguish between employees and fellow guests. This chaotic oversight only compounded the disorganized and unprofessional atmosphere of the establishment.
Ultimately, my experience at this property irrevocably marred the celebratory spirit of my New Year’s Eve. I strongly caution against booking the “Stone Room” or even entertaining the idea of staying here if privacy holds any value to you.
Although I must acknowledge that the staff displayed kindness and humility in their attempts to rectify the situation, their efforts were, unfortunately, in vain. This ill-fated decision to book this property will remain a regrettable blemish on my holiday experience.
Family traveller

Comment: 5 Jun 2024

Stayed in: Jun 2024

Hospitality at its Best !!

Experienced great hospitality of the staff..very humble & very warm..service was par excellent..very gud food…want to mention especially the personal service of Mr.Rajinder Thakur n Surinder Thakur from F&B. Overall a memorable stay
Other

Comment: 30 Oct 2023

Stayed in: Oct 2023

A perfect anniversary get away

The stay was fantastic. We had earlier taken the one bhk cottage, however, we were not that comfortable in it , immediately just upon one request, the mgmt, accepted our request to change the room to the cottage suite . Gestures like these when sorted out without any arguments is really appreciative.
The property is very nice , well located and a perfect get away. We were 3 of us, including my 6 year old son, who had a ball of a time running around in the open lawns and in the club house.
Our anniversary decorations were done in our room and room balcony- amazing.
The food is good , i would not say excellent , due to the limitations in choice, however, whatever is provided, is extremely nice.
The service is top class and prompt.
House keeping is good and.fast.
The staff is ever smiling and friendly.
Mr. Ram lal was present throughout and ever helpful.
Mr. Amritpal sign too is co-operative and a good person to communicate and place all your requests to.
They will make sure that the guests are happy and content
Will surely visit there again
Family traveller

IN

Comment: 29 Jun 2023

Stayed in: Jun 2023

Reception staff not professional

I booked cottage room for 1 day and for other day I booked premium room, though they have similar view from all the room category but I was not happy with the day 1 cottage as it was just next to the standard category room and on second day also I was given a corner room but after having a long discussion with mR singh he allowed another room
Which was better than the corner room, reception team should be trained with better premium customer service skills because if guest is paying a good amount than they have right to expect a premium service.
I was told in morning by the reception girl that I will be allotted 105 or 106 but I was given 102 room no and when I told reception manager he said you are mistaken we never advised 105 or 106 and they made me felt like I m lying and when I said i will review this thing so manager said no worries we cannot do anything and than I had to call Mr singh and he alloted another room
Food is good, service is good, location is good, view is good I might go again but next time I expect a better room on the upper floor (for premium room category) and the center cottage room if booked for cottage category

Exceptional location

5.0

Jeet Nagar, Chail, Himachal Pradesh 173217, India Chail, Shimla, 173217, India|12.1 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

Continental breakfast

Breakfast price

₹10,000/person

Breakfast times

07:30 - 10:00 from Monday to Sunday

Accepted payment methods
This hotel accepts the following payment methods:
card logocard logo

Cash

Chails Hamlet: FAQs

Chails Hamlet is 12.1 km away from Shimla city centre.
Chails Hamlet is in Shimla, India and is 12.1 km away from Shimla city centre.
At Chails Hamlet you can check in from 14:00, and you'll need to check out before 11:00.
No, there isn't any parking available at Chails Hamlet. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Yes, Chails Hamlet does have a restaurant.