Blue Holbox
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Blue Holbox
Blue Holbox
Facing the beachfront, Blue Holbox offers 4-star accommodation in Holbox Island and features an outdoor swimming pool, garden and private beach area. Providing a restaurant, the property also has a terrace and a bar.
Comment: 19 Apr 2026
Stayed in: Apr 2026
Super
US
Comment: 22 Jul 2026
Lovely place, but terrible service and staff.
Lovely room(s) - we stayed in a upper floor ocean view room for first night, then in a hut/bungelow for the next three - which were clean, spacious, airy and beautiful; beds were comfy, facilities were decent, shower was great. All good inside.
But there were niggly little issues all the way through. For a start, if you come in from the beach (and not the road), the reception is impossible to find: no signs anywhere. And this also is an issue trying to find rooms etc - the place is a bit of a maze, and only saw one room number sign on the whole site.
Then the major issue first reared its head: the service/staff. Pretty much appalling throughout the stay. We were greeted as though we were an imposition when we arrived. Not sure if the chap had just had a bad day but was curt and rude, which after a lengthy journey is never the best first impression. We had added an extra day (at the beginning) from the original booking so had requested, weeks before, to have the same room for the entire stay, but understood if not possible. We politely asked again, if there was any way we could avoid moving, and were barked at, dismissively, basically told we would get what we were given and be happy. Was horrendous customer service. We got to our room - the ocean view room - which was stunning. We had asked for an extra bed (for our youngest) but were told she would just have to sleep on cushions on the floor. Again, not the best.
When I had the temerity to ask, the next day, whether the other room might be ready for us to move straight into if in any way possible, again I was greeted with a curt dismissal. "Check out time is this, check in time is this. You have to go away and come back." At least they let us leave our bags in reception.
Second night in the new bungelow (which was lovely), we got locked out. The wristbands that are your keys didn't work, and we were stuck outside our room. Now the whole place was a mosquito nightmare (not their fault, I realise), but being stuck outside your room at dusk, with absolutely no urgency from the staff to try to help/get us in was very frustrating. Reckon i picked up an additional ten mozzy bites just from standing there waiting for the grumpy receptionist to acknowledge that the key I had already said didn't work, didn't actually work. And 30 mins later, when we had finally got back into the room, there was no "sorry for your inconvenience" or anything, just a "we may need to change that lock tomorrow".
This is a lovely location (bit of a walk back into the centre of town, but the best bit of beach and loads of sunbeds), the rooms are great (even had mozzy nets over the beds on the ground floor), the pool was okay (it's very small, but fine to dip in after you've been at the beach all day), and the restaurant was fine (breakfast was very good indeed). But the overwhelming impression left is that the staff don't really want to be there, and certainly don't want to help you.
Comment: 2 Jul 2026
Stayed in: Jan 2026
Find another place to stay
Comment: 30 Apr 2026
Stayed in: Apr 2026
Beautiful cottage on the Caribbean Sea
The place is amazing. I chose the house with a partial view of the Caribbean Sea. This is more than I expected. The city can be reached by the street or by the beach very easily. There is plenty of greenery and the house to everything you need. The pool may seem small but sufficient especially when the Caribbean Sea is at the end of the garden.
Comment: 31 Mar 2026
Stayed in: Mar 2026
NEVER AGAIN! WE STRONGLY DISCOURAGE!
The hotel did not give us another room , no confirmation and no access to a responsible person. An agreement on the reimbursement of the remaining 3 nights was not possible.
We cannot recommend this facility. There are significantly better hotels in the vicinity.
Very good location
Avenida Damero Entre Calle Bala Y Delfin Zona Hote, Holbox, 77310, Mexico|1.2 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
7 years old and over
₹3,838 (MXN682.68) per person per night
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
08:00 - 10:30 from Monday to Sunday
