Conrad Punta de Mita
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Conrad Punta de Mita
Conrad Punta de Mita
Conrad Punta de Mita has seven restaurants, three outdoor swimming pools, a fitness centre and two bars in Punta Mita. This 5-star hotel offers a 24-hour front desk and room service.
Reviews from 
Family traveller
Comment: 10 Aug 2026
Stayed in: Aug 2026
Beach vacation ️ Punta Mita
I love this place; from the moment you arrive, they give you a complimentary margarita that is a 10/10, and all the staff is very friendly.
However, they have improved a lot in Food and Beverage. The improvement is truly pleasing, congratulations on the work you are doing.
They always made us feel special ❤️
However, they have improved a lot in Food and Beverage. The improvement is truly pleasing, congratulations on the work you are doing.
They always made us feel special ❤️
Hotel response
Comment: 12 Aug 2026
Estimada Srita. Mariana C.:
¡Gracias por su reseña! Nos complace saber que su llegada fue memorable, desde nuestra margarita hasta su interacción con nuestro equipo. Agradecemos profundamente que reconozca las importantes mejoras que hemos implementado en nuestra oferta culinaria y de bebidas, ya que esto refleja la dedicación de nuestro equipo culinario para enriquecer la experiencia de nuestros huéspedes. Esperamos darle la bienvenida nuevamente en Conrad Punta de Mita en el futuro, donde continuaremos superando sus expectativas con el servicio y la hospitalidad que reflejamos
Zain Fernández,
Gerente de Relaciones con los Huéspedes
¡Gracias por su reseña! Nos complace saber que su llegada fue memorable, desde nuestra margarita hasta su interacción con nuestro equipo. Agradecemos profundamente que reconozca las importantes mejoras que hemos implementado en nuestra oferta culinaria y de bebidas, ya que esto refleja la dedicación de nuestro equipo culinario para enriquecer la experiencia de nuestros huéspedes. Esperamos darle la bienvenida nuevamente en Conrad Punta de Mita en el futuro, donde continuaremos superando sus expectativas con el servicio y la hospitalidad que reflejamos
Zain Fernández,
Gerente de Relaciones con los Huéspedes
Couple
Comment: 29 Aug 2026
Stayed in: Aug 2026
Excellent
Everything was great—the service, the food, and the staff. Everyone was very friendly, welcoming, and helpful. The room was very comfortable, the facilities were beautiful and pleasant, and the overall atmosphere was wonderful. We had a great experience and would definitely come back!
Hotel response
Comment: 31 Aug 2026
Mr. Alexander,
We are delighted to have received your five-star rating following this experience at Conrad Punta de Mita. Knowing you enjoyed our outstanding service, exquisite food, and the warm hospitality of our attentive team fills us with pride. We strive to provide accommodations and facilities that offer unparalleled comfort and beauty for all our guests. Thank you, we look forward to welcoming you back for another extraordinary stay.
Zain Fernandez,
Guest Relations Manager
We are delighted to have received your five-star rating following this experience at Conrad Punta de Mita. Knowing you enjoyed our outstanding service, exquisite food, and the warm hospitality of our attentive team fills us with pride. We strive to provide accommodations and facilities that offer unparalleled comfort and beauty for all our guests. Thank you, we look forward to welcoming you back for another extraordinary stay.
Zain Fernandez,
Guest Relations Manager
Family traveller
Comment: 26 Aug 2026
Stayed in: Aug 2026
Amazing experience!
We had an exceptional time! Thanks to Juliana at front desk, we immediately felt the hospitality. She was so kind getting our baby a little toy and sending him a happy birthday cake as we were here to celebrate his birthday. Our small family enjoyed the amenities, the great breakfast buffet, and the pool food was great for kids and adults. I enjoyed the spa with Javier and Ana truly giving me a thoughtful experience and I’m grateful to have felt like family in this hotel. All of the staff was excellent. We got amazing photos with Wendy with an in-house photographer on the beach and it really is a luxury hotel that feels like home.
Hotel response
Comment: 28 Aug 2026
Dear Masha,
Thank you for trusting us with your family's special milestone celebration. It is wonderful to know that Juliana, Javier, Ana, and Wendy provided such personalized care, ensuring every moment of your stay was filled with warmth, from your arrival through your time at our spa and along the beach. Providing a refined retreat where well-traveled families feel completely at ease is our passion, and our team is delighted that our dining offerings and leisure spaces contributed to a five-star experience. We look forward to welcoming you and your loved ones back for another five-star experience at Conrad Punta de Mita.
Zain Fernandez,
Guest Relations Manager
Thank you for trusting us with your family's special milestone celebration. It is wonderful to know that Juliana, Javier, Ana, and Wendy provided such personalized care, ensuring every moment of your stay was filled with warmth, from your arrival through your time at our spa and along the beach. Providing a refined retreat where well-traveled families feel completely at ease is our passion, and our team is delighted that our dining offerings and leisure spaces contributed to a five-star experience. We look forward to welcoming you and your loved ones back for another five-star experience at Conrad Punta de Mita.
Zain Fernandez,
Guest Relations Manager
Family traveller
Comment: 18 Aug 2026
Stayed in: Jan 2026
Great resort with some room for improvement!
We were very pleasantly surprised, especially for the overall cost which was very reasonable for what we ultimately experienced! We arrived at the tail end of the holidays in early January and much preferred the last few days when the pools etc were quieter. Our daughter had an amazing time attending some of the kids activities!
Beautiful views, mostly kind and helpful staff. Overall we had a wonderful experience.
Some improvements could be made easily. Chipped/old paint and stains on poolside tables etc just turns the luxury factor down. Also oddly restrictive hours for the more casual dining options. No food at beach bar after 7 which is a missed opportunity. And too many chairs in arguably the most beautiful relaxed atmosphere of the resort by the beach bar are sectioned off for Smores for pre reserved families. A cute idea but casual dining and drinks would be lovely in this space and it seems a missed opportunity!
Breakfast was good. Overall we got tired of the dining hours and rules and went to town most nights - but we’d have loved to stay at the resort had it been more relaxed with greater options!
Beautiful views, mostly kind and helpful staff. Overall we had a wonderful experience.
Some improvements could be made easily. Chipped/old paint and stains on poolside tables etc just turns the luxury factor down. Also oddly restrictive hours for the more casual dining options. No food at beach bar after 7 which is a missed opportunity. And too many chairs in arguably the most beautiful relaxed atmosphere of the resort by the beach bar are sectioned off for Smores for pre reserved families. A cute idea but casual dining and drinks would be lovely in this space and it seems a missed opportunity!
Breakfast was good. Overall we got tired of the dining hours and rules and went to town most nights - but we’d have loved to stay at the resort had it been more relaxed with greater options!
Hotel response
Comment: 19 Aug 2026
Thank you for sharing such a thoughtful perspective on your time at Conrad Punta de Mita. We are delighted that the beauty of the resort, warm hospitality, and experiences for our younger guests made your family getaway so memorable. Your observations around the poolside details and the flexibility of our dining experiences are equally appreciated, as thoughtful feedback like this helps us consider how the smallest touches can better complement the elevated yet relaxed atmosphere we strive to create. We are grateful you chose to spend your holiday with us and would be delighted to welcome you and your family back for an even more seamless escape.
Zain Fernandez,
Guest Relations Manager
Zain Fernandez,
Guest Relations Manager
Family traveller
Comment: 12 Aug 2026
Stayed in: Aug 2026
Mrs. Baird's white bread come to life.
The property is beautiful. and the staff are mostly kind and helpful. However, there are more Cons than Pros.Don't use the hotel transport since it is about $350 from the airport, instead choose Uber for about $35. Located far from anything, you must rely on the onsite dining options and they all leave much to be desired All are outdoors except for breakfast, when it is ironically the coolest part of the day. -fill up at the breakfast buffet since it is better in all ways than the restaurants! At dinner you wind up sticking to your seat in the heat -the fans do nothing to cool you off. The highly rated Codex is pretty, but the food is bland and overpriced. Mezquite Grill is a tad better and slighltly cheaper but the chefs apparently don't like to add flavor here either.Paleta is OK, it serves poolside as well but the menu is very limited. Drinks at all of these places start at $21 which is ridiculous since they skimp on the alcohol. There is nothing to do at the beach -no jet skis, paddle boards, parasailing or any of the activitiers you normally find at the beach in Mexico. Also - no lifeguard so good luck if you are not a strong swimmer. Security is tight, they won't let just anyone come on to the property. The rooms are lovely and housekeeping is great! That said - why would a 5 star hotel not have Mini Bars? You get water, which is nice, and coffee but there is no way to get a simple snack in your room or in the hotel itself. There is no gift shop onsite. We noticed that the staff is obsequious to a fault with the white American guests, but if you are latin they almost ignore you -the Paleta staff and pool bar were the worst. We went to Mexico for fun and flavor but instead we got bland, white bread. Even the music is all in English and no more exciting than Muzak. I would not return to this location and will instead seek out a more authentic, Mexican experience with spice and fun.
Hotel response
Comment: 15 Aug 2026
Dear Nelly,
Thank you for sharing your detailed feedback with us. While we are pleased to hear that you found our property beautiful, safe, and our breakfast buffet delicious, we are sorry to hear about the shortcomings you experienced during your stay. Most importantly, we take your comments regarding inequality very seriously, as we believe in treating everyone who stays with us with equal warmth and respect. Your valuable insights on local authenticity and value are also crucial to our improvement.
Your comments will be shared with the appropriate leaders as we evaluate opportunities to improve both our service and the distinctive sense of place we strive to provide. We hope you will consider giving us another opportunity to provide you with a much better experience.
Zain Fernandez,
Guest Relations Manager
Thank you for sharing your detailed feedback with us. While we are pleased to hear that you found our property beautiful, safe, and our breakfast buffet delicious, we are sorry to hear about the shortcomings you experienced during your stay. Most importantly, we take your comments regarding inequality very seriously, as we believe in treating everyone who stays with us with equal warmth and respect. Your valuable insights on local authenticity and value are also crucial to our improvement.
Your comments will be shared with the appropriate leaders as we evaluate opportunities to improve both our service and the distinctive sense of place we strive to provide. We hope you will consider giving us another opportunity to provide you with a much better experience.
Zain Fernandez,
Guest Relations Manager
Excellent location
Carretera Puna de Mita Sayulita Ki, Litigu, 63734, Mexico|1.4 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Conrad Punta de Mita: FAQs
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