Magic Xcacel Tulum

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Fast facts

Check in from:
12:00
Check out before:
12:00
Breakfast
Breakfast available
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Pool
Fitness centre
Front desk 24 hour
Non-smoking

More about Magic Xcacel Tulum

Magic Xcacel Tulum

Situated in Chemuyil, 19 km from Tulum Archeological Site, Magic Xcacel Tulum features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Reviews from
Tripadvisor
Mentioned by travellers
Other

Comment: 12 Feb 2023

Stayed in: Feb 2023

A fabulous enclosed hideaway in the jungle

A fabulous enclosed hideaway in the jungle for our little family of four with free parking just outside. We have two toddlers, ages almost 3 and 4 and this calm oasis with a wonderful pool and welcoming staff was just what we needed for our last 8 days in Mexico. We lived in a hut (1 out of 6) with two comfortable double beds, a clean an nice bathroom and a small patio with seating and a hammock. Pablo and Fernando were amazing and made it feel like home every single day for us. Jeremias made absolutely breathtaking food especially the mango ceviche and all his tacos were the best we had in Mexico! The breakfast options and drinks were also great. Every Saturday evening they have some kind of show and for tired parents of toddlers it was a wonderful experience to listen to jazz by Rosita Parker during a nice dinner for two and a glass of wine - something which we would not have experienced otherwise in Mexico. We highly recommend this peaceful place and its wonderful staff that make it extra special.
Other

Comment: 24 Feb 2023

Stayed in: Feb 2023

Very overpriced accommodation in remote location.

To be honest I only slept there and made little use of the facilities because I was doing a retreat at a nearby place and just returned to use the bed. The bar and restaurant prices were expensive and neither of the two men who were permanently there spoke any English. I didn't get the room I'd booked but did get a refund for the difference. However I never received an explanation. or an apology for the mixup. The exchange rate for the US dollar they gave me to pay for the room was very unfavourable and I only noticed after I had authorised it. The rooms are quaint and clean but overpriced for what they are. DON"T even think of staying here if you don't have your own car. It is very remote even from Chemuyl. I don't understand why people are saying it's convenient for Talum as it's about 30 mins by car and taxis charge about 50 US dollars for a one-way trip. You can get something better in Talum itself that would be much cheaper.
Other

Comment: 3 Aug 2022

Stayed in: Jul 2022

Lovely retreat in the jungle close to Tulum

The place is worth its names it is pure magic. The huts are tastefully arranged with a comfortable bed, a sideway glass view on the green, clean and inviting bathroom. Staff are super nice and welcoming, the cook prepares excellent dishes, we tried their guacamole and fish ceviche and were not disappointed by that choice. Every Saturday evening they have a performance with a set dinner and you could ask for more in the middle of the jungle. We listened to jazz and blues by Rosita Parker and had a sumptuous dinner next to the swimming pool, which during the evening is beautifully lit. Very recommendable if you like to escape the party and noisy Tulum or simply go somewhere for a relaxing few days.
Family traveller

Comment: 26 Sep 2022

Stayed in: Aug 2022

Achtung Diebstahl

Diebstahl
Leider sind wir am letzten Tag in der Anlage bestohlen worden. Hatten 10 Minuten aus gecheckt und festgestellt, dass unsere Bluetooth box fehlt. Da war sie schon weg. Niemand will es gewesen sein. Die Anlage ist klein und kein fremder kann rein. Die Chefin hat sich sehr entschuldigt und wollte uns eine neue bestellen und nach Hause senden. Leider stand sie nicht zu ihrem wort. Sehr schade, da es eine wirklich tolle Anlage ist und jetzt ein schlechtes Bild darauf wirft.
Family traveller

Comment: 13 Sep 2022

Stayed in: Aug 2022

Wunderschön, aber nicht ehrlich.

Edit:
tl;dr: Wir sind beklaut worden und die Angestellten beklauen sich gegenseitig.
Zehn Minuten ausgecheckt und den Verlust unserer Bluetooth Box festgestellt.
Zurück ins Domizil.
Bei der Rückkehr:
Tür offen.
Trinkgeld von 100 Pesos weg. Zerknitterter 1 Dollar Schein hinterlassen.
Bluetooth Box stand im Bad und war weg.
Keiner war es gewesen und man forderte uns auf, alles zu durchsuchen...
Chefin bot uns an, die Box zu ersetzen, hat nie stattgefunden.
Original:
Die Anfahrt ist etwas abenteuerlich, aber lohnend. Ein Juwel im Dschungel, eine absolute Oase der Ruhe.
Das Personal ist super freundlich und immer hilfsbereit.
Der Koch weiß wirklich, was er tut.
Wenn man der Putzfrau - ein wirklicher Schatz - einen Dank hinterlassen möchte, drückt man ihr das Geld am Besten selbst in die Hand.
View what other travellers on Tripadvisor are saying

Location

3.7

Ave Balché Mz 8 Lote 12 Chemuyil, Q Roo, Tulum, 77776, Mexico|17.9 km from city centre

Check in and check out

Check in from:

12:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

All ages

₹2,395 (USD25) per person per night

Cots

3 years old and under

Free

Breakfast

Breakfast available

Breakfast options

Continental breakfast

Breakfast price

₹1,630 (≈USD 17.01)/person

Breakfast times

08:00 - 10:30 from Monday to Sunday

Important information from the hotel
Please inform Magic Xcacel Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Managed by a private host

Magic Xcacel Tulum: FAQs

Magic Xcacel Tulum is 17.9 km away from Tulum city centre.
Magic Xcacel Tulum is in Tulum, Mexico and is 17.9 km away from Tulum city centre.
At Magic Xcacel Tulum you can check in from 12:00, and you'll need to check out before 12:00.
Yes, there is parking available at Magic Xcacel Tulum.
We don’t have any information about restaurants at Magic Xcacel Tulum, please check with them when booking.