Barceló Ponent Beach
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Barceló Ponent Beach
Barceló Ponent Beach
This 4-star hotel is situated on Cala Ferrera beach, in the beautiful town of Cala D'Or, offering a wide variety of services and excellent entertainment for adults and children. It has an outdoor pool and indoor pool.
Reviews from 
Family traveller
Comment: 3 Sep 2026
Stayed in: Aug 2026
Barcelo Ponent Beach Hotel Aug 2026
What can I say, another brilliant stay at this gem of hotel. From the moment we walked in the Senora on reception treated us like old friends. She spoke to us both in English and Spanish (testing my Spanish), even helping me out. It was really hot and she supplied us with water, thank you.
Once checked in we headed for the room. I'd booked a double superior with sea view. OMG the room was amazing and the view WOW. Picture postcard view of the turquoise sea.
Next we went and got something to eat from snack bar, perfect as ever with a vast selection plus ice cream cones.
Dinner was great as usual with buffet style or A la Carte if you wanted something different. There was no chicken on that night but Chef went and sorted some chicken breast for me (bodybuilder diet lol). Yet again staff going beyond to make guest feel at home.
Entertainment was absolutely outstanding the Dance team forgot name of group, please help? Cappuccino, Paris, Koko Loco, Papi etc brilliant and very engaging. These guys are not only dancers but they do all the entertainment and holiday clubs.
To prove how hard the staff work to make you feel welcome. On one night there we're no tables left to sit at during the Latino Dance Shows. One of the many waiters who I had made friends with because of me speaking Spanish. Found a table and gentle moved through the crowd carrying it and placed at the side of stage and then ushered us to the seats. I felt like I was in a movie, everyone turning around looking at us like we we're VIPS. Its those little touches which make this place so special.
I'll back next year that is a promise
Once checked in we headed for the room. I'd booked a double superior with sea view. OMG the room was amazing and the view WOW. Picture postcard view of the turquoise sea.
Next we went and got something to eat from snack bar, perfect as ever with a vast selection plus ice cream cones.
Dinner was great as usual with buffet style or A la Carte if you wanted something different. There was no chicken on that night but Chef went and sorted some chicken breast for me (bodybuilder diet lol). Yet again staff going beyond to make guest feel at home.
Entertainment was absolutely outstanding the Dance team forgot name of group, please help? Cappuccino, Paris, Koko Loco, Papi etc brilliant and very engaging. These guys are not only dancers but they do all the entertainment and holiday clubs.
To prove how hard the staff work to make you feel welcome. On one night there we're no tables left to sit at during the Latino Dance Shows. One of the many waiters who I had made friends with because of me speaking Spanish. Found a table and gentle moved through the crowd carrying it and placed at the side of stage and then ushered us to the seats. I felt like I was in a movie, everyone turning around looking at us like we we're VIPS. Its those little touches which make this place so special.
I'll back next year that is a promise
Hotel response
Comment: 4 Sep 2026
Dear Veron,
Please accept our sincere thanks for this glowing review.
It is wonderful to know that your latest stay at Barceló Ponent Beach felt just as brilliant as your previous ones. We are delighted that the warm welcome from our reception team set such a lovely tone from the moment you arrived, and that your sea-view room delivered that picture-perfect vista of the turquoise waters.
Your appreciation for our snack bar selection and the buffet restaurant means a great deal to us. The fact that our chef went the extra mile to prepare a chicken breast suited to your dietary routine reflects exactly the kind of attentive spirit we cherish.
We are also thrilled that our entertainment team left such a memorable impression. Cappuccino, Paris, Koko Loco, Papi and the rest of the group work tirelessly to create engaging shows and activities, and it is lovely to hear how much you enjoyed their energy.
That special moment when a waiter found a table for you during the Latino Dance Show and made you feel like a VIP is exactly the type of personal touch we strive for. Little gestures like that turn a holiday into something truly unforgettable.
We look forward to welcoming you back for a memorable stay in the future.
Kind regards,
Guest Experience Manager, Barceló Ponent Beach
Please accept our sincere thanks for this glowing review.
It is wonderful to know that your latest stay at Barceló Ponent Beach felt just as brilliant as your previous ones. We are delighted that the warm welcome from our reception team set such a lovely tone from the moment you arrived, and that your sea-view room delivered that picture-perfect vista of the turquoise waters.
Your appreciation for our snack bar selection and the buffet restaurant means a great deal to us. The fact that our chef went the extra mile to prepare a chicken breast suited to your dietary routine reflects exactly the kind of attentive spirit we cherish.
We are also thrilled that our entertainment team left such a memorable impression. Cappuccino, Paris, Koko Loco, Papi and the rest of the group work tirelessly to create engaging shows and activities, and it is lovely to hear how much you enjoyed their energy.
That special moment when a waiter found a table for you during the Latino Dance Show and made you feel like a VIP is exactly the type of personal touch we strive for. Little gestures like that turn a holiday into something truly unforgettable.
We look forward to welcoming you back for a memorable stay in the future.
Kind regards,
Guest Experience Manager, Barceló Ponent Beach
Couple
Comment: 30 Aug 2026
Stayed in: Aug 2026
Staff are amazing!
Me and my boyfriend are just back from this hotel and we absolutely loved our time! Some pros are
- The cocktails!! So nice for them to be fresh made and served in a glass etc at night.
- All the entertainment staff, bar staff, and restaurant staff were so nice. To name a few… Koko Loco, Shakira. Papi chulo, Brazil etc. The bar and restaurant staff all went out their way to take your order and be helpful!
- Entertainment by the pool was fun!
Food
- The breakfast was great but your lunch and dinner is not really that great. There is not a lot of hot food choice despite there being a full row of cold things. The hot food choice was just not great which is a shame. We would definitely love to rebook if we knew this could change.
Lovely hotel!!
- The cocktails!! So nice for them to be fresh made and served in a glass etc at night.
- All the entertainment staff, bar staff, and restaurant staff were so nice. To name a few… Koko Loco, Shakira. Papi chulo, Brazil etc. The bar and restaurant staff all went out their way to take your order and be helpful!
- Entertainment by the pool was fun!
Food
- The breakfast was great but your lunch and dinner is not really that great. There is not a lot of hot food choice despite there being a full row of cold things. The hot food choice was just not great which is a shame. We would definitely love to rebook if we knew this could change.
Lovely hotel!!
Hotel response
Comment: 2 Sep 2026
Dear Lorri,
Thank you very much for your feedback.
We are thrilled that you and your boyfriend loved your time with us and that our team made such a warm impression on you. It is wonderful to hear that Koko Loco, Shakira, Papi Chulo and Brazil stood out, and that our bar and restaurant staff went out of their way to look after you.
The cocktails being freshly made and served in glass at night clearly added to your evenings, and we are so glad the poolside entertainment brought extra fun to your days.
That said, we are sincerely sorry that the lunch and dinner selection did not meet your expectations. Our buffet features live cooking stations with meat and fish dishes, fresh vegetables, paellas and a wide variety of desserts, and we regret that this did not come through fully during your stay.
Nonetheless, it means a great deal to us that you found our hotel lovely and that breakfast was a highlight each morning. We are also pleased that your overall experience left you wanting to return.
We hope to see you again in the future.
Best regards,
Guest Experience Manager, Barceló Ponent Beach
Thank you very much for your feedback.
We are thrilled that you and your boyfriend loved your time with us and that our team made such a warm impression on you. It is wonderful to hear that Koko Loco, Shakira, Papi Chulo and Brazil stood out, and that our bar and restaurant staff went out of their way to look after you.
The cocktails being freshly made and served in glass at night clearly added to your evenings, and we are so glad the poolside entertainment brought extra fun to your days.
That said, we are sincerely sorry that the lunch and dinner selection did not meet your expectations. Our buffet features live cooking stations with meat and fish dishes, fresh vegetables, paellas and a wide variety of desserts, and we regret that this did not come through fully during your stay.
Nonetheless, it means a great deal to us that you found our hotel lovely and that breakfast was a highlight each morning. We are also pleased that your overall experience left you wanting to return.
We hope to see you again in the future.
Best regards,
Guest Experience Manager, Barceló Ponent Beach
Family traveller
Comment: 3 Sep 2026
Stayed in: Sep 2026
Definitely not a 4-star experience – we would not return
Definitely not a 4-star experience – we would not return
Our room was on the 7th floor and the air conditioning was absolutely rubbish. It was basically like having a desk fan blowing on low, and we didn’t sleep properly all week because of it. My husband even moved to the other end of the bed just to try and get a bit of air!
We paid extra for a “Superior” room, but the room was absolutely tiny. Our 10-year-old was left sleeping on a pull-out chair bed which was on such a slant that she struggled to sleep comfortably.
The room itself was in a really poor state. The bathroom sink was badly cracked, the door was falling apart where the shower water runs onto it, and the shower was covered in mould. The room also absolutely stank of food every evening.
The hall carpets were cleaned on Monday because they were heavily stained, but the hallway has smelt like wet dog ever since.
Despite upgrading to All Inclusive Plus, when we tried to order two beers and a cola at the beach bar, we were told we could only order a maximum of two drinks, despite there being three people on our booking. I questioned this with management and was told it was a misunderstanding and wouldn’t happen again. Thankfully it didn’t, but it shouldn’t have happened in the first place.
The All Inclusive Plus “exclusive” seating is also a joke. There are only around 15 beds, with a small sign by some steps, so it’s really unclear that the loungers are actually reserved. People naturally sit on them, and then every few hours a member of staff comes over and asks them to move. Surely there is a much clearer way of managing this.
We were also given just two towels every day for three of us, and there was no bottled water in the room. We raised both issues with reception and were told they would be sorted, but nothing changed. Eventually, I just got bored of spending my holiday going backwards and forwards to reception, especially when the lifts are so slow!
The pool situation isn’t great either. The pool by the beach has virtually no sun after around 2pm, so everyone ends up trying to squeeze into the corners where there is still some sun. This then makes the family pool absolutely rammed in the afternoon. The pool was also slimey, with bird poo left around it that was never cleaned away.
Overall, everything just feels dirty and poorly maintained. There is bird crap all over the pool floors which doesn’t appear to be cleaned properly, and the general cleanliness throughout the hotel has really let it down.
For us, this is absolutely not a 4-star hotel. We’ve stayed in much nicer places in Cala d’Or and, unfortunately, we definitely wouldn’t return here.
If you’re considering booking, I’d honestly look elsewhere. There are much better options in Cala d’Or for your money.
Our room was on the 7th floor and the air conditioning was absolutely rubbish. It was basically like having a desk fan blowing on low, and we didn’t sleep properly all week because of it. My husband even moved to the other end of the bed just to try and get a bit of air!
We paid extra for a “Superior” room, but the room was absolutely tiny. Our 10-year-old was left sleeping on a pull-out chair bed which was on such a slant that she struggled to sleep comfortably.
The room itself was in a really poor state. The bathroom sink was badly cracked, the door was falling apart where the shower water runs onto it, and the shower was covered in mould. The room also absolutely stank of food every evening.
The hall carpets were cleaned on Monday because they were heavily stained, but the hallway has smelt like wet dog ever since.
Despite upgrading to All Inclusive Plus, when we tried to order two beers and a cola at the beach bar, we were told we could only order a maximum of two drinks, despite there being three people on our booking. I questioned this with management and was told it was a misunderstanding and wouldn’t happen again. Thankfully it didn’t, but it shouldn’t have happened in the first place.
The All Inclusive Plus “exclusive” seating is also a joke. There are only around 15 beds, with a small sign by some steps, so it’s really unclear that the loungers are actually reserved. People naturally sit on them, and then every few hours a member of staff comes over and asks them to move. Surely there is a much clearer way of managing this.
We were also given just two towels every day for three of us, and there was no bottled water in the room. We raised both issues with reception and were told they would be sorted, but nothing changed. Eventually, I just got bored of spending my holiday going backwards and forwards to reception, especially when the lifts are so slow!
The pool situation isn’t great either. The pool by the beach has virtually no sun after around 2pm, so everyone ends up trying to squeeze into the corners where there is still some sun. This then makes the family pool absolutely rammed in the afternoon. The pool was also slimey, with bird poo left around it that was never cleaned away.
Overall, everything just feels dirty and poorly maintained. There is bird crap all over the pool floors which doesn’t appear to be cleaned properly, and the general cleanliness throughout the hotel has really let it down.
For us, this is absolutely not a 4-star hotel. We’ve stayed in much nicer places in Cala d’Or and, unfortunately, we definitely wouldn’t return here.
If you’re considering booking, I’d honestly look elsewhere. There are much better options in Cala d’Or for your money.
Hotel response
Comment: 5 Sep 2026
Dear Guest,
Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations, and we appreciate you taking the time to provide such detailed comments.
We regret the inconveniences related to the room's air conditioning, as well as the maintenance issues you mentioned. Your comments have been forwarded to the relevant departments for review. We are also sorry that the size of the room did not meet your expectations, as we offer different room categories, each with its own specific features and dimensions.
Regarding the situation at the beach bar, we sincerely apologize for the initial confusion concerning the drinks included in your package, although we are pleased to hear that the matter was resolved once it was brought to our attention.
As for the exclusive sunbeds, these are reserved for guests entitled to the corresponding benefits, and our team regularly monitors their correct use. We also appreciate your comments regarding our swimming pools. Both the pools and their surrounding areas are cleaned and inspected daily to ensure they are properly maintained.
Furthermore, our hotel is located in a beautiful natural seaside setting. While we carry out continuous cleaning and maintenance tasks, there are certain environmental factors beyond our control that cannot always be completely avoided.
We are sorry that your overall impression of your stay was not a positive one and that we were unable to provide the experience you expected. Your feedback is valuable to us and helps us continue improving our services.
Kind regards,
Guest Experience Manager, Barceló Ponent Beach
Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations, and we appreciate you taking the time to provide such detailed comments.
We regret the inconveniences related to the room's air conditioning, as well as the maintenance issues you mentioned. Your comments have been forwarded to the relevant departments for review. We are also sorry that the size of the room did not meet your expectations, as we offer different room categories, each with its own specific features and dimensions.
Regarding the situation at the beach bar, we sincerely apologize for the initial confusion concerning the drinks included in your package, although we are pleased to hear that the matter was resolved once it was brought to our attention.
As for the exclusive sunbeds, these are reserved for guests entitled to the corresponding benefits, and our team regularly monitors their correct use. We also appreciate your comments regarding our swimming pools. Both the pools and their surrounding areas are cleaned and inspected daily to ensure they are properly maintained.
Furthermore, our hotel is located in a beautiful natural seaside setting. While we carry out continuous cleaning and maintenance tasks, there are certain environmental factors beyond our control that cannot always be completely avoided.
We are sorry that your overall impression of your stay was not a positive one and that we were unable to provide the experience you expected. Your feedback is valuable to us and helps us continue improving our services.
Kind regards,
Guest Experience Manager, Barceló Ponent Beach
Other
Comment: 3 Sep 2026
Stayed in: Aug 2026
Old and rusty hotel
The hotel is verrrrry old. Looks nice on pictures but in real life not clean, old and much rust. Parking is terrible. Food is cold and not much choice, verry busy also.
Hotel response
Comment: 5 Sep 2026
Dear Mònica,
Thank you for providing your observations.
We sincerely apologize that your stay did not meet your expectations on multiple fronts.
We hope to have the opportunity to welcome you back in the future.
Best regards,
Guest Experience Manager, Barceló Ponent Beach
Thank you for providing your observations.
We sincerely apologize that your stay did not meet your expectations on multiple fronts.
We hope to have the opportunity to welcome you back in the future.
Best regards,
Guest Experience Manager, Barceló Ponent Beach
Family traveller
Comment: 28 Aug 2026
Stayed in: Aug 2026
Horrendous
I’m here now and would not recommend so many things wrong with this hotel but the fact the entertainment is still on and blaring into our room after midnight is just ridiculous. We’re on a family holiday to Mallorca not an 18-30 to Ibiza.
If you are a family don’t book here!!!! Avoid
If you are a family don’t book here!!!! Avoid
Hotel response
Comment: 29 Aug 2026
Dear Guest,
We are sorry to read that your stay has not met your expectations.
We would like to clarify that our entertainment programme and evening shows finish at a set time in order to provide enjoyment for our guests while also respecting everyone's right to rest. We strive to find the right balance between offering entertainment and maintaining a comfortable environment for all visitors.
That said, we understand that noise levels can be perceived differently depending on the location of the room and individual preferences. If you are not fully satisfied with your current room, we would encourage you to visit Reception. Our team will be happy to review the available options and, subject to availability, explore the possibility of relocating you to a quieter area of the hotel.
We hope to have the opportunity to assist you personally and help make the remainder of your holiday more enjoyable.
Kind regards,
Guest Experience Manager, Barceló Ponent Beach
We are sorry to read that your stay has not met your expectations.
We would like to clarify that our entertainment programme and evening shows finish at a set time in order to provide enjoyment for our guests while also respecting everyone's right to rest. We strive to find the right balance between offering entertainment and maintaining a comfortable environment for all visitors.
That said, we understand that noise levels can be perceived differently depending on the location of the room and individual preferences. If you are not fully satisfied with your current room, we would encourage you to visit Reception. Our team will be happy to review the available options and, subject to availability, explore the possibility of relocating you to a quieter area of the hotel.
We hope to have the opportunity to assist you personally and help make the remainder of your holiday more enjoyable.
Kind regards,
Guest Experience Manager, Barceló Ponent Beach
Excellent location
Avenida De Felanitx, 1, Cala Ferrera, 07669, Spain|0.16 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Barceló Ponent Beach: FAQs
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