Deva Beach Resort Samui

Name: Deva Beach Resort Samui
Address: 69/34 Moo 5, Bo Phut, Koh Samui, Surat Thani, 84320, Thailand, Surat Thani, Surat Thani Province, 84320, Thailand

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about Deva Beach Resort Samui

Deva Beach Resort Samui

Located in the secluded beach of Choeng Mon with stunning sunset views, Deva Samui Resort. There are 3 outdoor pools and a seafront area. Free WiFi in all area is provided. Deva Samui is 3.

Reviews from

Mentioned by travellers

Group traveller

Comment: 14 Jun 2026

Stayed in: May 2026

Appalling

Disgusting,extremely dirty sun lounge’s filthy,the photographs that are up are not how the hotel actually is now,the food is appalling,someone had vomited on the stairs as-we go to our room,it was still there a month later,not even washed down,around the pool was dirty in the pool was greasy scum around the edge of pool,didn’t see the pool getting cleaned at any time,old half eaten chips still on plates for days around the pool,never ever would I recommend the filthy place to anyone,

Family traveller

Comment: 21 Apr 2026

Stayed in: Apr 2026

Rotten hotel with guests also

Cancellation on fields did not want to cancel because there is not a hospital close enough. See the negative comments you will understand. Disgusting beach. Cockroaches...Avoid this

Couple

Comment: 23 Feb 2026

Stayed in: Feb 2026

We've stayed here many times, but this was the worst experience.

On February 5, my partner and I stayed at the hotel with a reservation that had been made in advance. The standard check-in time is 3:00 PM; however, on that day we arrived at approximately 4:00 PM. Upon arrival, the staff was unable to locate our reservation and asked us to wait for about 30 minutes.
My partner had requested in advance to have the bed decorated as a surprise for an early Valentine’s celebration. The room was booked at a rate of nearly 5,000 THB. However, when we entered the room, there were no decorations at all, and the room was not properly prepared.
My partner then called the Reception ,but was met with an impolite and unfriendly tone. There was no apology, and the staff member simply stated that they could come and arrange it at that moment. The call was abruptly ended before my partner could finish speaking. This caused my partner significant emotional distress, as this surprise was very important to them and we had paid a relatively high price for the room.
After that, I called Reception myself and explained that we had stayed at this hotel many times before and understood that mistakes can happen. However, what was unacceptable was the staff member’s attitude and manner of communication. The staff member asked, “Do you want a complimentary?” and told that the bed decoration was a free service. This was not the main issue, as we had already made the request in advance.
The staff member then asked whether I would like to speak with a manager, and I agreed. The same staff member later came to prepare the room together with housekeeping. During this interaction, there was still no apology, and the staff member appeared visibly displeased. My partner and I decided to wait at the hotel’s beach area to avoid putting pressure on the housekeeping staff while they completed the room setup.
We waited for the manager to contact us until approximately 6:00 PM, but no one reached out. We would like to thank the two beach bar staff members who were attentive, helpful, and apologized on behalf of the hotel, even though they were not responsible for the issue. They kindly escorted us to the Reception to follow up once again. However, we were informed that no one had notified the manager, and the manager had already left for the day.
Eventually, we returned to our room. From the time we checked in until then, we had not been able to properly rest at all. This resulted in a significant loss of time and caused considerable disappointment.
Although we have stayed at this hotel many times before, this was by far the worst experience we have ever had, particularly in terms of service, communication, and problem resolution. Most importantly, throughout the remainder of our stay until check-out, no manager or responsible person came to speak with us or take accountability for what had happened.
We hope the hotel will take this matter seriously and conduct a proper review of the incident, particularly regarding staff service standards and guest experience.
As returning guests who have always trusted your hotel, we were deeply disappointed by this experience. We would appreciate a formal response and appropriate service recovery.
Please feel free to contact me using the information below. I look forward to your reply.
Full Name: Chanprapha Lakhamsi
Reservation Name: 1622924990520154
Check-in Date: 5 February 2026
Contact Number: 091-148-2281
Email: thanachai210343@gmail.com

Couple

Comment: 13 Feb 2026

Stayed in: Feb 2026

The socking state of accommodation at Deva hotel and spar in Koh sam ui

The accommodation was shocking no headboard electric sockets on the wall in the middle of the bed toilet in a cupboard and dirty ensuite could use the sink from the bedroom safe was portable no outside space worst room in 40 years of traveling no management on site to deal with issues waited 2 days and still no response personnel date leaked to scamers along with other guests hotel not interested summary buy be wear

Anonymous traveller

Comment: 12 Feb 2026

Stayed in: Jan 2026

The room was the worst i have stayed in in 40 years of traveling no management to deal with issues raised on seeing the room the room was not the one sent with our confirmation. No headbord electrical sockets on the wall in the middle of the bed no outside space atip outside the toilet was dirty and in a cupboard the ensuite only hold on person and you can use the sink from the bedroom. Our ond other guests personal details leaked and scammer and hotel not interested overall room a 2 star not 4/5 star i belive the photo and description is fraud lent

Location

3.4

69/34 Moo 5, Bo Phut, Koh Samui, Surat Thani, 84320, Thailand|94.56 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

5 years old and under

₹2,859 (THB1,000) per person per night

Cots

4 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast price

₹1,859 (≈THB 650)/person

Breakfast times

07:00 - 10:00 from Monday to Sunday

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please be informed that the property has a seafront and beach area, but swimming in the sea is not possible.

Important information about the city

It is prohibited to bring durian to the hotel.

Accepted payment methods

This hotel accepts the following payment methods: