Morston Hall
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Children | Children are welcome at this hotel |
More about Morston Hall
Morston Hall
Set in Holt, 28 km from Blickling Hall, Morston Hall offers accommodation with a garden, free private parking and a restaurant. This 4-star hotel offers free WiFi. The hotel features family rooms.
Reviews from 
Couple
Comment: 6 Jul 2026
Stayed in: Jul 2026
A highly enjoyable night out
We had a lovely evening at MH on Saturday, with the full taster meal. In the evening sun the venue was lovely (hard to believe you were in Norfolk). Clearly this is an expensive night out, but the food was excellent and well paced. Unlike the reviewer below we thought the staff were terrific. I can’t stand over fussy explanations etc but I think they got it just right. The largely young team were attentive and knowledgeable, and not too scared not to make a joke or two which was nice.
Family traveller
Comment: 5 Jul 2026
Stayed in: Jul 2026
Good but not outstanding
Not quite. Maybe a tad fussy but although the food was good there is clearly an inexperienced front of house team. Everyone polite and willing but little things like plates not cleared away, “is everything OK” queries, “would you like?” Etc. very forthright enquiry regarding allergies and “ have you paid the bill” - may be a little picky but it’s not cheap for sandwiches and tea, and we weren’t looking for bargain food, just expected a bit more from a Michelin starred establishment. Don’t rest on your laurels guys.
Group traveller
Comment: 25 Jun 2026
Stayed in: Jun 2026
APPALLING SERVICE
Readers: Apologies for length of this - it is not a rant, merely an honest review - please read on.
The restaurant here was recommended by a trustworthy source. However, this source knew nothing about the ‘Champagne Afternoon Tea’, which two of us had on Wednesday 17 June. It was booked well in advance and for 14:30 that day. We were very disappointed to say the least.
We arrived early - and booked in with reception - so we could have a drink at the bar, which took a while to come. 14:30 came and went, and other customers were being shown in to the conservatory for their afternoon tea. After waiting 10/15 minutes, we went off in search of a staff member, whom we eventually found. She made a poor excuse along the lines of they didn’t want to disturb us because we were “enjoying” our drinks. How would they even know? We’d finished our drinks at least 20 minutes beforehand!
We were shown through to our table and had to wait a while for anyone to approach. We were poured a - small - glass of very nice champagne and, eventually someone came to take our tea order. We ordered a different type of tea each, and asked about plain scones as opposed to the fruit variety - evidently they had none. Each time the waitress came over she apologised for the wait. Our tea was mahogany-coloured: stewed and undrinkable. They had put a ?commercial size? teabag into a tiny silver pot, so no wonder!
All of the sandwiches, scotch (quail’s) eggs and ‘sweet things’ were delicious and the latter were exceptionally well presented.
The scones were fresh but somewhat dry. The ‘cheese’ scone tasted sweet (!) and had very little cheese in it, whilst one of the fruit scones had only 3 small pieces of fruit in it.
This was in no way worth the £65 per person: the food - except for the scones - was delicious but everything else fell far short of even ‘ordinary’ expectations.
Our (separate) bar bill for 2 small glasses of champagne and 2 small cocktails, was an extortionate £78!
And the service was unacceptable: it was appalling.
The restaurant here was recommended by a trustworthy source. However, this source knew nothing about the ‘Champagne Afternoon Tea’, which two of us had on Wednesday 17 June. It was booked well in advance and for 14:30 that day. We were very disappointed to say the least.
We arrived early - and booked in with reception - so we could have a drink at the bar, which took a while to come. 14:30 came and went, and other customers were being shown in to the conservatory for their afternoon tea. After waiting 10/15 minutes, we went off in search of a staff member, whom we eventually found. She made a poor excuse along the lines of they didn’t want to disturb us because we were “enjoying” our drinks. How would they even know? We’d finished our drinks at least 20 minutes beforehand!
We were shown through to our table and had to wait a while for anyone to approach. We were poured a - small - glass of very nice champagne and, eventually someone came to take our tea order. We ordered a different type of tea each, and asked about plain scones as opposed to the fruit variety - evidently they had none. Each time the waitress came over she apologised for the wait. Our tea was mahogany-coloured: stewed and undrinkable. They had put a ?commercial size? teabag into a tiny silver pot, so no wonder!
All of the sandwiches, scotch (quail’s) eggs and ‘sweet things’ were delicious and the latter were exceptionally well presented.
The scones were fresh but somewhat dry. The ‘cheese’ scone tasted sweet (!) and had very little cheese in it, whilst one of the fruit scones had only 3 small pieces of fruit in it.
This was in no way worth the £65 per person: the food - except for the scones - was delicious but everything else fell far short of even ‘ordinary’ expectations.
Our (separate) bar bill for 2 small glasses of champagne and 2 small cocktails, was an extortionate £78!
And the service was unacceptable: it was appalling.
Hotel response
Comment: 1 Jul 2026
Dear Suze,
Thank you for taking the time to share your feedback. I am sincerely sorry to learn that your afternoon tea experience did not meet the standards you expected or that we strive to provide. Please accept my genuine apologies for the shortcomings you encountered, particularly in relation to the service.
I would very much appreciate the opportunity to discuss your experience with you personally. If you would be willing, please contact me at bilyana@morstonhall.com at your convenience, and I will be happy to speak with you and address your concerns.
Kind regards,
Bilyana
Front Office Manager
Morston Hall
Thank you for taking the time to share your feedback. I am sincerely sorry to learn that your afternoon tea experience did not meet the standards you expected or that we strive to provide. Please accept my genuine apologies for the shortcomings you encountered, particularly in relation to the service.
I would very much appreciate the opportunity to discuss your experience with you personally. If you would be willing, please contact me at bilyana@morstonhall.com at your convenience, and I will be happy to speak with you and address your concerns.
Kind regards,
Bilyana
Front Office Manager
Morston Hall
Family traveller
Comment: 22 Jun 2026
Stayed in: May 2026
A wonderful experience.
I had the best experience. I was treated to the taster menu with the wine flight.
The service was excellent every member of staff were so helpful friendly and were able the share their knowledge of the food where it came from and why the wine offered with each course matched. The receptionist even helped when our taxi had arrived and we were still eating.
We had the pleasure of meeting the head chef who obviously has a passion for food and sharing his knowledge and skills.
I would so recommend a visit
The service was excellent every member of staff were so helpful friendly and were able the share their knowledge of the food where it came from and why the wine offered with each course matched. The receptionist even helped when our taxi had arrived and we were still eating.
We had the pleasure of meeting the head chef who obviously has a passion for food and sharing his knowledge and skills.
I would so recommend a visit
Hotel response
Comment: 24 Jun 2026
Hello,
Thank you for your wonderful review. We are delighted to hear that you had such an enjoyable experience and that our team helped make your visit special. Your kind comments will be shared with the staff and chef, who will be thrilled to receive your feedback. We hope to welcome you back again soon.
Kind regards,
The Morston Hall Team
Thank you for your wonderful review. We are delighted to hear that you had such an enjoyable experience and that our team helped make your visit special. Your kind comments will be shared with the staff and chef, who will be thrilled to receive your feedback. We hope to welcome you back again soon.
Kind regards,
The Morston Hall Team
Family traveller
Comment: 21 Jun 2026
Stayed in: Jun 2026
Our amazing evenig at Morston Hall.
My sister and I were treated to an evening at Morston hall recently ,for the full taster menu .We were blown away not only by our extremely warm welcome, but each dish was a truly wonderful experience . All was kindly served and explained by the very hard working chefs and carefully paired with with the perfect wine which was an education in itself ! ,
Thankyou Morston hall for such a truly memorable, delicious evening ⭐️⭐️⭐️⭐️⭐️we will Definately be visiting again !!
Thankyou Morston hall for such a truly memorable, delicious evening ⭐️⭐️⭐️⭐️⭐️we will Definately be visiting again !!
Hotel response
Comment: 24 Jun 2026
Hello,
Thank you for your wonderful review. We are delighted that you and your sister had such a memorable evening with us. Your kind words about the food, wine pairings, and our team mean so much to everyone at Morston Hall. We look forward to welcoming you back for another special visit soon.
Kind regards,
The Morston Hall Team
Thank you for your wonderful review. We are delighted that you and your sister had such a memorable evening with us. Your kind words about the food, wine pairings, and our team mean so much to everyone at Morston Hall. We look forward to welcoming you back for another special visit soon.
Kind regards,
The Morston Hall Team
Excellent location
Morston Hall Hotel The Street , Morston, NR25 7AA, United Kingdom|0.12 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Morston Hall: FAQs
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