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About Singapore Airlines
Singapore airlines is one of the few five star airlines in the world, offering much more than the functional luxury of travel offered by other standard airlines. As the flag carrier of Singapore, the airline operates from its hub at Changi airport and has a strong presence in South East Asian market. The airline’s slogan “A Great Way to Fly” is in line with its luxury image. It operates with a relatively small fleet of 105 aircrafts, with a balanced mix of Airbus and Boeing airplanes. In addition to First class, Business class and Economy class travel options, Singapore airlines also offer suites to its high end passengers. The “Book the Cook” service offers an extensive menu to travelers and the airline is famous for serving local cuisines in many of its flights. The in-flight entertainment system of Singapore airlines, popularly known as Krisworld offers a wide variety of movies, television programs, cartoons and even video games to passengers for an added premium.
Awards and honors
Singapore Airlines is one of most awarded airline in the world, given its express focus on customer service and quality offering. Some of the awards won by the airline are –
· Best Airline in Asia (World Airline Awards, 2013)
· Best in-flight service (China Travel Awards, 2013)
· Ranked second most admired airline (Fortune top 50 Magazine, 2012)
· Best First, Business and Economy class (2012)
· Top worldwide airline (Wanderlust Travel award, 6 consecutive years)
In addition to wining many awards, Singapore airlines has been an undoubted favorite of many magazines and newspapers. It has repeatedly emerged winner of polls conducted amongst travelers and been named the best air service provider world over.
Routes and Destinations
Singapore Airlines cover selective 62 destinations only in 35 countries spread across all six continents. It is one of the few airlines connected to Asia, Africa, Europe, Australia and the Americas. The airline also offers extended routes by virtue of its code-share agreements with various international airlines such as Air India, Air Canada, Lufthansa, Virgin, Asiana, Korean Air, Turkish Airlines, Air Newzealand, SilkAir, South African Airways and Malaysia Airlines.
How to Check in?
Check-in counter opens 3 hours before the flight schedule and closes 60 minutes prior to the scheduled departure time of flight. At the time of check-in, Passport, visa, a printout of the itinerary confirming the flight details must be produced along with a valid photo ID proof. Singapore Airlines offers the facility of web check-in, which opens 48 hours prior to the scheduled flight time and is available up to 2 hours before flight. Web check-in is only applicable for 9 passengers or less booked under the same PNR. Singapore Airlines also offers mobile boarding pass facility to its passengers in addition to self printed boarding pass and traditional airport issued boarding pass. First class passengers can also enjoy special check-in lounge services prior to their flights.
Baggage Fees and Allowances
Singapore Airlines follows both weight and piece concept for free checked baggage allowances to its customers. For Economy class travelers, free checked baggage limit is 20 kg, for Business class it is 30 kg and for First class as well as suites it is 40 kg. Baggage allowance varies as per destination country and card membership privileges of passengers as well. Excess baggage is allowance is in the range of 8 USD/kg to 60 USD/kg depending upon the destination bands of Singapore Airlines. Hand baggage weight allowance is that of 2 baggage weighing 7 kg each for First class and Business class travelers. For economy class travelers, baggage allowance is that of 1 baggage weighing 7kg. Prohibited items include radioactive material, corrosives, aerosols, explosives, inflammable liquids or solids, sharp instruments, poisons or bio-hazard substances.
Singapore Airlines fleet comprises of Airbus 380, Boeing 747 and Boeing 777 aircrafts, designed to offer segregated seating for First class, Business class and Economy class. Average seating capacity of Airbus aircraft is 12 seats for First class, 60 seats for Business class and 299 seats for Economy class. Boeing 777 aircrafts have capacity of 12 seats for First class, 42 seats for Business class and 234 seats for Economy class. Boeing 777 aircrafts have capacity of 12 seats for First class, 50 seats for Business class and 313 seats for Economy class.
Singapore Airlines charges nominal convenience fees for online booking and booking changes. Flights with Singapore Airlines can be booked both from Singapore Airlines website and online portals. Booking flights from the airline counter doesn't entail any additional cost.
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