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SilkAir Flights

SilkAir – More journeys to treasure

A wholly owned subsidiary of Singapore Airlines, SilkAir is also known as SilkAir Private Limited. The airline operates scheduled passenger services from Singapore to 44 cities in Southeast Asia, the Indian Subcontinent, China and Australia. The main hub of the airline is Singapore Changi Airport and the airline offer the frequent flyer programme under the name ‘KrisFlyer’. In March 2013 the airline flew 3.3 million passengers and made an operating profit of S$96.7 million, as revenue rose 12.7% to $846.0 million.

History

The airline was founded in the year 1976 and was then a part of regional air-charter company called Tradewinds Charters. Scheduled services were introduced as Tradewinds Airlines on 21 February 1989. A major marketing renovation happened in the year 1991 and on April 1st 1992, the airline got its present name and logo as a new corporate identity.

Fleet

The current fleet of SilkAir consists of 25 aircrafts which includes 5 Airbus A319-100, 13 Airbus A320-200 and 8 Boeing 737-800. On 4 February 2014, SilkAir received its first Boeing 737-800 aircraft. On 3 August 2012, SilkAir signed a letter of intent with Boeing for a purchase of 68 aircraft. The agreement includes a firm order for 23 Boeing 737-800s and 31 Boeing 737 MAX 8 aircraft, and purchase rights for another 14 aircraft.

Awards

The airline effort to become a leader in the aviation sector has earned it many awards and recognition, a few of which have been mentioned below –

·         Awarded Regional Airline of the Year by AirlineRatings.com in 2014

·         Voted in the Top 10 List of 'Best Airlines Worldwide for Cabin Service by Hong Kong - based online travel magazine, Smart Travel Asia in 2014

·         "Excellence in Airline Services" award by Business Deepika Awards 2014 (Kochi) in 2014

·         Five-star Airline in the eye of Sichuan Travellers- Golden Wing (Chengdu) in 2014

·         Regional Airline of The Year in Air Transport News (ATN) 2013 Awards

Route and Destinations

SilkAir flies to 46 international destinations in 12 countries in Asia from its primary hub in Singapore. The airline also has codeshare agreement with Bangkok Airways, Garuda Indonesia, Malaysia Airlines, Shenzhen Airlines, Singapore Airlines, Virgin Australia and Vistara. 

Why Fly with SilkAir?

How to Check-in

Check-in can be done 48 to 2 hours prior to flight departure for confirmed bookings and guests can print the boarding pass. Internet check-in is available for flights departing from all destinations of the SilkAir. Passengers option for counter check-in on Changi airport may check-in from 48 hours before flight departure with their baggage. The check-in time in other countries may differ from one another; hence, passengers are requested to check with the respective local offices.

Baggage and Allowance

Passengers travelling in economy class on SilkAir can check in 30 kg (2 bags not exceeding 23 kg each) of luggage free of cost and the guests in business class can check-in 40 kg of baggage (2 bag not exceeding 32 kg each) at no extra cost. Guests in business class can carry 2 pieces of 7 kg each as cabin luggage and those in economy class can carry 1 hand luggage of 7 kg. Charges for excess baggage vary from one zone to the other and can range anywhere between USD 10 / kg to USD 70 / kg.

Seating

Passengers travelling in Business and economy class, can request for a specific seat any time from the time of booking. Preferred Seats are seats with more legroom are available in economy Class. With preferred seat selection, guests will have the option of selecting their preferred seats for a small fee. There are up to 6 preferred seats available in economy class on each flight. The charge for booking a preferred seat levied is based on two bands starting from USD20 to USD40.

Booking Fee

Any change in ticket or cancellation of ticket attracts charges. Cancellation fees are imposed on certain itineraries due to the administrative processes that have to take place to process a cancellation. Change Fee may be imposed for any change of booking made online and if the changes result to an increase in the fare, customers will have to top up the fare differences. When passengers make changes within in 24 hours before departure, no-show fee is charged.

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